Media Systems Engineer

Position Summary

The Media Systems Engineer is responsible for the operation, configuration, and maintenance of projection and media systems across two state-of-the-art theater spaces. This role combines hands-on projection responsibilities with advanced media systems engineering to ensure exceptional presentation quality, system reliability, and seamless integration with AV and theatrical technologies while delivering a best-in-class visitor experience.

Responsibilities

• Operate and maintain 35mm and digital cinema projectors and associated systems
• Build, test, and manage DCP playlists with multiple files and cues
• Monitor image and sound quality during screenings
• Configure and maintain projection systems, media servers, and AV infrastructure
• Manage signal flow across SDI, HDMI, NDI, and networked AV systems
• Integrate projection with lighting, audio, and show control systems
• Troubleshoot technical issues in time-sensitive environments
• Maintain documentation including schematics, cue sheets, and logs

CORE COMPETENCIES

• Analytical Rigor
• Courageous Communication
• Collaborative Excellence
• Adaptive Resilience
• Inclusive Interaction

Qualifications

• B.A. in Theater Design, Projection Design, Video Engineering, Media Systems or Theatrical Technology preferred or equivalent experience
• Proven experience working with 35mm, digital cinema projector and integrated media server
• Well-versed with DCP, Pro Res, closed caption and subtitle files, as well as Dolby Audio formats
• Prior role at an organization that modeled a high degree of customer service
• Experience with the following equipment preferred:
• Projection Christie CP4435-RGB, Digital Cinema Projector with Dolby IMS3000 Integrated Media Server
• Dolby CP950A Atmos Cinema Processor
• Familiarity with DCI standards and encryption/KDM workflows
• Kinoton FP-30E Premiere Studio 35mm projectors
• Audio Dolby ATMOS 35mm optical audio
• Shure ULXD4Q 4 channel receiver, lavalier microphones, and handheld transmitters

Physical Requirements

• Ability to stand and walk for extended periods, up to 8 hours per shift
• Ability to move throughout multiple Museum locations, including galleries, theaters, outdoor spaces, and other public areas
• Ability to maintain an active and visible presence while providing exceptional guest service
• Ability to work in a high-volume, public-facing environment with large groups of guests, including school groups, tours, special events, and peak attendance periods, while maintaining professionalism, situational awareness, and composure
• Ability to frequently bend, reach, stoop, kneel, crouch, and climb stairs as needed
• Ability to occasionally lift, carry, push, and pull items weighing up to 25 pounds, including wheelchairs, stanchions, signage, guest service equipment, and other operational materials
• Ability to communicate clearly and effectively with guests and colleagues in person, by telephone, and over two-way radio
• Ability to work both indoors and outdoors in varying environmental conditions
• Ability to maintain awareness of guest activity and surrounding conditions while monitoring galleries, queues, and public spaces