Media Engineer

24-month contract hybrid position based in New York, NY. Pay rate range: $56/hour – $67/hour depending on experience. $24/month stipend. Hours are variable and include overnights, weekends, and holidays; schedules are set 1–3 weeks in advance.

About the role

The Digital Media Support Engineer is responsible for the support and development of the Editing, Streaming, Graphics, and Production facilities in New York. This encompasses evaluating and building new technology solutions, assisting with or coordinating project tasks, and providing technical support for the content creation and distribution of daily broadcasts, digital live streams, and delivery to streaming partners and VOD.

Responsibilities

• Build, maintain, and support all post-production facilities.
• Build, maintain, and support Evertz Magnum router system and 2110 workflows.
• Build, maintain, and support VOD, streaming, radio, and broadcast workflows.
• Develop and maintain technical solutions to create efficiencies in content acquisition and distribution.
• Contribute to or lead system sustainment and upgrade projects.
• Work closely with Operations teams to develop workflow solutions for their business needs.
• Interface with vendors in troubleshooting efforts.
• Create “how-to” documentation for users and peers.
• Create technical drawings.

Requirements

• Experience working in a broadcast environment.
• Strong computer and networking knowledge.
• Strong verbal and written communication skills with both technical and non-technical people.
• Self-starter who works well with minimal supervision.
• Strong organizational skills.
• Ability to learn and adapt to new technology.
• Flexible work hours; this is a 24/7 facility with evening, weekend, and holiday work hours.
• Works well under pressure.
• Team player.
• Demonstrated ability to plan, develop, install, and manage a variety of systems specific to editing and graphics creation.
• Demonstrated troubleshooting skills—combine critical thinking, logic, analytic reasoning, research, and experience.
• Demonstrated ability building and maintaining virtual machines and physical servers.
• Minimum of 3 years’ experience with baseband and IP video signal processing, transport, and broadcast transmission equipment.
• Troubleshooting and debugging various OS, DLL management, compatibility errors, boot issues, and application and system errors.
• Demonstrated skills in scripting.
• Working knowledge of Active Directory and Group Policy.
• Technical/Vocational school training or certificate or degree in Engineering, Computer, or Electronic Technology.

Preferred Qualifications

• Working knowledge of VLANs, Layer 2 & Layer 3, IP addressing, route tables, and domain administration.
• Understanding of cloud computing terminology and infrastructure.
• Avid Certified Support Representative for Media Composer, Nexis, Media Central, and Interplay.
• Working knowledge of shared storage and Asset Management systems.
• Demonstrated ability in configuring and troubleshooting Adobe CC.
• Demonstrated skills with file-based automation from vendors such as Vantage, BPM, or Pulse IT.
• 2+ years project management experience.
• Working knowledge of virtual desktop implementations and remote workflow technologies.
• Demonstrated skill adapting and improving workflows using technology.

Benefits

• Comprehensive healthcare coverage (medical, dental, and vision plans).
• Supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity).
• 401(k) retirement savings.
• Life and disability insurance.
• Employee assistance program.
• Legal support.
• Auto, home, and pet insurance.
• Employee discounts with preferred vendors.