Med Spa Manager | New Opening | Queen Creek AZ

About the role

Open and run a brand-new VIO Med Spa in Queen Creek’s premium Switchyard district. As the founding manager, you hire and lead the team, drive membership growth, and own the guest experience for one of metro Phoenix’s most anticipated new med spas, with an invested owner on-site and a clear path as the brand grows across Arizona.

Who Thrives Here

• A hands-on leader who likes building a team and a service culture from scratch.
• A sales-minded operator who is energized by membership growth, guest experience, and hitting goals.
• An organized multitasker who is comfortable owning schedules, inventory, vendors, and the daily numbers.

What You Will Do

• Hire, train, schedule, and coach the front-desk and support team, and set the service culture.
• Drive membership growth, sales, and retention against clear monthly goals.
• Own the guest experience and the VIO brand standard from first call to follow-up.
• Run daily operations: scheduling to labor targets, inventory, vendors, supplies, and facility readiness.
• Support the owner with budget inputs, KPI reporting, and the numbers behind the location.
• Lead local marketing, community events, and launch activity at The Switchyard.
• Partner with the clinical team on scheduling and patient flow (non-clinical).

Requirements

• 3+ years experience as a manager of a service based retail business.
• Proven people leadership: hiring, training, scheduling, and coaching a team.
• A track record of driving sales, membership, or revenue goals in a service business.
• Comfort owning operations: scheduling to labor targets, inventory, vendors, and KPI reporting.
• Full-time, on-site availability in Queen Creek ahead of a December 2026 opening, including some evenings and weekends around launch.

Nice to Have

• Background in med spa, aesthetics, healthcare, wellness, hospitality, or premium retail and service.
• Experience opening or launching a new location.
• Familiarity with membership models and CRM or point-of-sale and scheduling systems.

Benefits

• Schedule + Work Model: Full-time and on-site, roughly 40-46 hours per week from day one, with some evenings and weekends around the launch, events, and peak periods.
• Your total compensation grows as you build the membership base and the location ramps.
• Compensation + Benefits: $60,000 to $65,000 per year base, full-time, plus a performance bonus tied to the location’s growth, with additional incentives for membership growth and a monthly benefits stipend until formal benefits begin.