Mechanical Service Engineer

About Us

For over 50 years, we have been a leading supplier of industrial machinery to manufacturers around the world. No manufacturer can offer the same customizable manufacturing equipment across such a diverse assortment of industries, applications, and structures.

Why Join Us

• We are a leader in our industry
• We offer long term career stability
• Opportunities for continued learning, development & advancement
• Excellent pay
• Great benefits
• Positive company culture
• Ability to make an immediate impact

Job Overview

You will collaborate closely with our engineering and production teams, serving as the subject matter expert for our servo-electric and hydraulic press systems. In this role, you will support our service technicians in the installation, troubleshooting, maintenance, and retrofitting our installed presses.

Key Responsibilities

• Troubleshooting & Diagnostics: Use testing tools, software, and technical expertise to identify system failures and implement effective solutions.
• Installation & Commissioning: Install and commission press systems at customer sites, ensuring proper operation and compliance with specifications.
• Retrofits & Upgrades: Design and implement structural and hydraulic press system retrofits, improving efficiency, automation, and performance.
• Field Service & Customer Support: Provide on-site and remote troubleshooting for hydraulic presses, minimizing downtime and ensuring customer satisfaction.
• Preventive Maintenance & Optimization: Guide customers on appropriate courses of action to ensure optimal press performance and extended life.
• Documentation & Reporting: Maintain detailed service reports, including diagnostics, parts usage, and maintenance recommendations.
• Technical Support & Training: Provide customers with hands-on training, technical assistance, and operational guidance to maximize system uptime.

About You

• Creativity and Innovation: Looks at challenges in a unique manner and develops innovative solutions; develops new ideas to improve productivity, increase revenue, or control cost; sees patterns, connections, and trends before others.
• Integrity and Ethics: Communicates honestly and openly; is trusted by others; takes responsibility for mistakes and credits others when appropriate.
• Personal Courage: Naturally curious; willing to express opinions even if different from the group; willing to be held accountable; doesn't shirk personal responsibility; counted on when times are tough.
• Organization: Manages time well and spends most effort on key, value-added activities; can manage multiple projects; meets deadlines.
• Priority Setting: Allocates time to most important and immediate objectives; able to quickly respond to changing priorities; can eliminate barriers to performance.

Qualifications

• Bachelor's degree in a technical field, most commonly Mechanical or Aerospace Engineering
• Minimum of 3 years' experience in a manufacturing environment
• 5-7 years experience without a bachelor's degree
• Self-starter who is adaptable to work independently and within a team environment
• Excellent communication skills and the ability to work in an interactive group environment are essential

Pay

$67,000 - $100,000 per year