Mechanical Project Applications Engineer - Chillers (hybrid)

Johnson Controls is a global leader in thermal management, mission‑critical building systems, energy efficiency, and decarbonization. The company helps customers use energy more productively, reduce carbon emissions, and operate with precision and resilience across industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

Responsibilities

• Partner closely with customers and internal teams—including SAT testing teams and field sales—to solve technical challenges, answer product questions, and optimize system performance.
• Deliver expert application guidance and creative problem‑solving, leveraging deep technical knowledge and competitor insights to turn customer needs into winning solutions.
• Develop tools, documentation, and automated resources that empower field sales teams and streamline responses to common inquiries.
• Analyze market dynamics, competitor offerings, and win factors, then translate insights into white papers, sales tools, and actionable feedback for product management.
• Support high‑impact, complex projects by staying connected to the pipeline, providing proactive guidance to the field, and collaborating across application engineering teams.
• Advise customers and sales teams on equipment, application, and code‑related issues, navigating and resolving real‑world challenges with confidence and clarity.
• Communicate effectively with sales, design engineers, and product management to ensure customer requirements are fully understood and executed seamlessly.
• Represent Johnson Controls as a trusted expert, engaging with customers while identifying new opportunities to expand solutions and market presence.
• Utilize engineering systems and technical documentation to deliver accurate, timely, and high‑quality responses to product and application inquiries.
• Collaborate with global factories to standardize and elevate on‑site and remote testing processes and visits, shaping world‑class customer experiences.
• Create and deliver impactful sales training programs both on‑site and in the field.
• Maintain a strong understanding of JCI and competitor products, emerging technologies, industry trends, and regulatory influences.
• Excel in a fast‑paced, collaborative environment while also working independently with strong ownership and accountability.
• Manage priorities effectively to consistently meet and exceed customer expectations.
• Champion continuous improvement by identifying opportunities to refine processes and enhance team performance.

Requirements

• Required: Bachelor’s degree in Engineering.
• Minimum 5 years of experience in refrigeration or a related field.
• Understanding of the principles of large refrigeration systems and associated equipment.

Pay

Salary range: $100,000 – $135,000 (determined by education, experience, knowledge, skills, abilities, internal equity, and market data). This role includes a competitive bonus plan that considers individual, group, and corporate performance.

Benefits

The position includes a competitive benefits package.