Meat-Seafood Manager

About the Role

Manages the daily operations of meat and seafood departments. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Provides and is accountable for fresh and appealing products, courteous, knowledgeable, and prompt service. Executes merchandising plans as outlined in department planners, toolkits, or event packs. Teaches, coaches, and trains meat cutters on standards and trim specs. Accountable for fresh meat cutting standards, meat trim, tray weights, ground beef processing, and logs. Maintains core assortment and meat case flow-gram. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. This is a working management position that requires a balance of physical labor, delegation, team building, leadership, planning, and administrative work.

Responsibilities

• Service (40%)
  • Creates an environment that enables customers to feel welcome, important, and appreciated to help build and retain customer confidence and loyalty.
  • Ensures the department is merchandised per plan.
  • Delivers daily conditions that meet the company’s expectations for at-shelf product availability, freshness, quality, and value.
  • Trains department associates on freshness, inventory levels, stocking, ordering, and shelf conditioning.
  • Offers customers assistance in finding or suggesting product.
  • Ensures customer requests and special orders are fulfilled.
• Leadership (30%)
  • Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job-specific information.
  • Establishes goals for merchandising, sales, and profits and empowers the team to meet or exceed the goals.
  • Works with store leadership to hire associates as needed and manage their performance and development.
  • Serves as the subject matter expert for meat and seafood.
  • Manages schedules to ensure tasks are completed in a cadence that ensures the highest levels of customer service and conditions during peak hours.
  • Adheres to all local, state, and federal laws, and company guidelines.
• Financial (15%)
  • Completes daily and weekly administrative tasks (communications, online training, scheduling, pricing changes, orders, etc.).
  • Maintains an awareness of inventory/stocking conditions and reports any discrepancies in inventory.
  • Reviews/inspects products for quality and freshness and takes appropriate action with those items.
  • Plans, organizes, and performs the inventory process.
  • Utilizes production planning tools to accurately produce fresh products and ensures discarding or markdown processes are followed to reduce shrink.
  • Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperature logs per policy.
  • Merchandises the department consistent with company guidelines to maximize sales, minimize shrink, and cater to the community.
  • Accountable for the following measurements: Sales vs. plan, Shrink % vs. plan, Inventory accuracy, Inventory management (Days on Hand), Inventory dollars vs. plan, Execution of prescribed merchandising plan and Own Brands penetration, OSAT results, Expense management vs. plan including Overtime expense.
• Compliance/Safety (15%)
  • Ensures company standards for safety, proper food handling practices, sanitation, and productivity are maintained.
  • Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA).
  • Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access.
  • Reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management.
  • Notifies management of customer or employee accidents.
  • Reports all safety risks, issues, and illegal activity, including robbery, theft, or fraud.
  • Ensures adherence to wage and hour policies and regulations.
  • Cultivates a culture of safety within the store.
  • Ensures self and all associates are working safely and have received necessary safety training.
  • Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required.
  • Ensures equipment is in good repair; reports and assists with remediation (e.g., lock out/tag out of equipment) of safety hazards within the department.
• Performs other job-related duties as assigned.

Qualifications

• Education
  • Required: High School / GED
  • Preferred: Course of Study in relevant field
• Language
  • Required: English
  • Preferred: Spanish
• Experience
  • 3–6 years of supervisory experience
• Knowledge, Skills & Abilities
  • Must be 18 years of age.
  • Authorization to work in the United States or the ability to obtain the same.
  • Successful completion of pre-employment drug testing and background check.
  • Strong customer service skills.
  • Exceptional interpersonal, motivational, and communication skills.
  • Knowledge of basic math.
  • Ability to handle stressful situations.
  • Knowledge of cutting, traying, wrapping, and labeling.
  • Possess adequate knife handling skills and knife speed.
  • Proficient with computer applications used in effectively operating the department.
  • Possession of Food Safety Certification or the ability to obtain same within 180 days of placement.

Environmental Factors

• Physical Demands
  • Regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell, and perform repetitive movements with both hands and/or both feet.
  • Frequently required to reach at waist level or overhead, carry, push, or lift various loads up to 70 lbs.
  • Occasionally required to sit, balance, stoop, kneel, crouch, and climb up to 10 ft.
  • Pulling requirement: 250 lbs.
• Working Conditions
  • Exposure to indoor, outdoor, cold, freezing, heated, and wet/humid working conditions.
• Safety Risk Factors
  • Frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment, and be exposed to sharp objects.
  • Occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions, and other toxins.
• Required Equipment
  • Cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment (e.g., racks, carts, pallet jacks, shopping carts).
  • Department-specific equipment: baler/compactor, general hardware tools (e.g., ladder, pliers, wire cutters), ice machine, shovel, powered cutting equipment (e.g., slicers, saws, grinders), various knives, wrapping equipment, automatic meat wrapper, lobster tanks, box cutter.
  • Personal Protective Equipment: goggles, gloves, cutting gloves, fryer gloves, oven gloves, back brace.
• Schedule

  Varied shifts.