MEAT/DEPT LEADER
Kroger · Waukesha, WI · 3 mo ago
On-siteManagementFull-time
Responsibilities
- Develop maximum customer relations through friendliness and courtesy and implementation of all company policies.
- Be alert and assist in store security.
- Be perceptive and handle customer complaints.
- Keep department temperature logs accurately updated and maintained.
- Train and follow up with Meat department associates on temperature logs to guarantee accurately recorded temperatures.
- Perform and direct others in pricing and displaying of merchandise.
- Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
- Provide input on department budgets, goals and results.
- Train and develop all Meat department employees, insuring that proper emphasis on customer courtesy and productivity is developed and that the technical skills learned are properly utilized.
- Implement company programs and adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination.
- Make recommendations regarding the hiring, firing, disciplining, demoting, transferring and evaluating of all meat department associates.
- Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive manner.
- Demonstrate aptitude to manage people and organize workloads.
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.
Qualifications
- Minimum: Willing to work weekends and holidays.
- Effective written and oral communication skills.
- Able to make intelligent decisions quickly.
- Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
- Possess abilities and skills for effective production, merchandising, and customer services related to preparation and sale of products.
- Understanding of all key components of department operations.
- Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.
- Desired: Meat work experience or similar experience in food preparation.
- Past work record reflects dependability and integrity.