MEAT/CUTTER clerk

About the Role

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and respond to questions or make suggestions about products.
• Cut meats to customer's requests using proper cutting equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of meat specials.
• Provide customers with fresh/frozen products that they have ordered and the correct portion size to prevent shrink.
• Recommend meat items to customers to ensure they get the products they want and need.
• Use all equipment in the meat department (refrigerators, freezers, slicers, ovens) according to company guidelines.
• Prepare food to company standards.
• Adequately prepare, package, label, and inventory ingredients in merchandise.
• Check product quality to ensure freshness and review "sell by" dates, taking appropriate action.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, notifying store management.
• Practice preventive maintenance by inspecting equipment and notifying appropriate personnel of needed repairs.
• Notify management of customer or employee accidents.
• Report all safety risks, issues, and illegal activity, including robbery, theft, or fraud.

Requirements

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Current food handlers permit (once employed).
• Adequate knife handling skills and knife speed.
• Must be at least 18 years of age.

Qualifications (Desired)

• Meat experience.
• Retail experience.
• Second language (speaking, reading, and/or writing).

Skills

• Ability to work cooperatively in a high-paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.