Meat Cutter

About the role

To maintain the desired level of fresh meat production while ensuring cleanliness of the department and equipment. The role focuses on customer service, product quality, freshness, safety, and selection.

Responsibilities

• Adhere to Company and Division customer service programs to meet or exceed customer service goals.
• Handle customer relations positively, including resolving complaints and reporting to the Meat Manager or Store Director as needed.
• Receive and break down loads, checking for quality and quantity.
• Maintain product quality by complying with Company policies and federal/state regulations on storage and temperatures.
• Cut, grind, weigh, and wrap fresh meat products according to proper procedures to ensure quality.
• Control shrink and expenses; prevent the sale of out-of-date or spoiled product.
• Accurately complete and monitor daily logs and other required paperwork.
• Maintain and organize the meat department cooler and freezer, ensuring cleanliness and sanitation of the sales floor, work area, equipment, and retail cases.
• Ensure product quality, trimming, grinding, packaging, labeling, rotation, and wrapping standards are met.
• Implement proper merchandising of products, including schematics, advertised items, signing procedures, and product flow.
• Comply with retail labeling laws, federal and state regulations, and Company policies.
• Follow Company policies for pricing and handling reworked and reduced-to-clear items.
• Comply with all health, food handling, and safety standards.
• Assist customers with special orders, make product suggestions, and engage in suggestive selling.
• Answer and respond to incoming calls appropriately.
• Perform all job duties safely, accurately, and with honesty and integrity.
• Operate computer software and electronic ordering devices for inventory and label printing.
• Utilize saws, cutters, grinders, and other equipment for cutting and wrapping.

Requirements

• Friendly, courteous, and tactful demeanor when dealing with customers and co-workers.
• Working knowledge of all Meat Department duties, including cutting, wrapping, grinding, and customer service.
• Ability to communicate orally and follow written work assignments.
• Understanding of overall company practices and Meat Department policies and procedures.
• Ability to judge and react to business activity.
• Knowledge of product variety, standards, perishability, food safety, sanitation, labeling, and department policies.
• Frequent lifting, reaching, stacking, and maneuvering objects up to 80 lbs.
• Bending, stooping, and reaching frequently; occasional ladder climbing.
• Pushing and pulling fully loaded hand trucks, high boys, and pallet jacks.
• Repetitive arm movements for product preparation and packaging.
• Manual dexterity and good eye-hand coordination.
• Mental alertness to ensure safe and accurate completion of tasks.
• Knowledge of basic mathematics, weights, and measures.
• Understanding of taste, content, perishability, safety, and sanitation procedures.
• Use of safety gloves, cutters, and other protective equipment.

Schedule

• May require working nights, weekends, and holidays.
• Scheduled hours will vary; good attendance is required.

Work Environment

• Hands remain moist during the majority of work time.
• Frequent exposure to 30°F while handling product in display cases.
• Prolonged work in an environment with temperatures ranging from 40° to 50°F.
• Exposure to 35°F in cold cases, 28°F in coolers, and -20°F in freezers.
• Potential hazards related to cutting equipment and other work aids.
• Safety-sensitive position with responsibilities that could affect the safety or health of the employee or others.