MEASURE TECHNICIAN

About the role

The Measure Technician (In-Home Advisor) works independently in a traveling field role in support of The Home Depot's Field Services Organization. This position is responsible for performing in-home measure appointments, supporting sales, product inquiries, taking in-home measurements, and coordinating installations within the Measurement Services center Field Services Organization. This position is responsible for providing a positive customer experience through accurate measurements, calculations, quote reviews, and presentations. The associate primarily travels to appointments and conducts work within a pre-defined geographical area, but may also provide services support to company locations. All actions are completed with company-issued devices.

Responsibilities

• 60% Appointment Measures – Complete daily routes for pre-assigned measure appointments as efficiently and accurately as possible.
• 4% Collaboration – Cooperate with Associates, Supervisors, and Managers to complete all other work activities as assigned.
• 1% Compliance – Follow all policies, procedures, and adhere to work schedule.
• 35% Customer Service – Ask customers open-ended questions and listen to responses about their projects and product needs. Describe features and benefits of merchandise as well as steps involved in completing projects. Demonstrate product and services knowledge in answering customer questions. Identify opportunities to engage customers in other services programs.

Requirements

• Must be 18 years of age or older
• Must be legally permitted to work in the United States
• Reliable Transportation

Qualifications

• The knowledge, skills, and abilities typically acquired through the completion of a high school diploma and/or GED

Skills

• Action Oriented
• Collaborates
• Communicates Effectively
• Customer Focus

Benefits

• Additional competitive and non-financial benefits, which may include a performance-based bonus program or a profit sharing program depending on position.

Pay

The pay range for this position is between $20.00 – $23.00. Starting wage may vary based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience.

Schedule

This is a part-time, field-based role supporting customers in Gillette, WY and surrounding areas.