Measure Technician

Position Purpose

The Measure Technician (In‑Home Advisor) works independently in a traveling field role in support of The Home Depot's Field Services Organization. The role provides quality professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. Responsibilities include performing in‑home measure appointments, creating, maintaining, and improving customer relationships, supporting sales, handling product inquiries, taking measurements, and coordinating installations within the Measurement Services center. The associate primarily travels to appointments within a pre‑defined geographical area, may also support company locations, and uses company‑issued devices. The focus is on achieving service goals such as customer service, measure accuracy and timeliness, and sales productivity. This is a part‑time, field‑based role supporting customers in Longview, WA and surrounding areas.

Key Responsibilities

• 60% Appointment Measures – Complete daily routes for pre‑assigned measure appointments as efficiently and accurately as possible.
• 4% Collaboration – Cooperate with associates, supervisors, and managers to complete all other work activities as assigned.
• 1% Compliance – Follow all policies, procedures, and adhere to work schedule.
• 35% Customer Service – Ask customers open‑ended questions and listen to responses about their projects and product needs; describe features and benefits of merchandise; demonstrate product and services knowledge; identify opportunities to engage customers in other services programs.

Travel Requirements

Travel between locations required.

Physical Requirements

Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8‑20 pounds).

Working Conditions – Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.

Reporting Structure

Reports directly to the Assistant Market Manager. This position has no direct reports.

Minimum Qualifications

• Must be 18 years of age or older
• Must be legally permitted to work in the United States
• Reliable transportation

Preferred Qualifications

None

Minimum Education

High school diploma and/or GED.

Preferred Education

High school diploma and/or GED.

Minimum Years of Work Experience

1+ years of previous related work experience.

Preferred Years of Work Experience

1+ years of previous related work experience.

Minimum Leadership Experience

No previous leadership experience.

Preferred Leadership Experience

No previous leadership experience.

Certifications

None

Competencies

• Action Oriented
• Collaborates
• Communicates Effectively
• Customer Focus