Meal Order Desk Associate

About DO & CO

We have a passion for hospitality culinary delights on every elevated floor and in the sky. With our three business segments—Airline Catering, International Event Catering, Restaurants, Lounges & Hotels—we offer gourmet entertainment all over the world. We operate in 33 locations, 12 countries, and 3 continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown, and grow constantly—sometimes beyond our own expectations.

Responsibilities

• Maintain professional communication across departments and distribute airline catering operational information as needed
• Coordinate with airline stations regarding flight schedules, passenger counts, and meal orders
• Provide accurate production and flight data to operational and production teams
• Generate and distribute production forecasts, delivery plans, and operational reports
• Maintain and update airline passenger information within company systems
• Support daily production planning for fresh, high-quality food items
• Communicate and coordinate operational tasks with multiple departments
• Attend meetings with production and operational teams to support planning and problem-solving initiatives
• Ensure compliance with food safety and hygiene standards
• Perform additional duties as assigned

Qualifications

• Minimum one (1) year of experience in an administrative, operations, or logistics-related role
• High School Diploma or equivalent required
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Experience with ERP systems; knowledge of MS Navision, AirVision, and SITA is a plus
• Strong communication, organizational, and coordination skills
• Ability to multitask and meet strict deadlines in a fast-paced environment
• Analytical mindset with strong attention to detail and customer service
• Self-motivated, proactive, and solution-oriented
• Ability to work independently and collaboratively within a team environment
• Flexibility to work varying shifts, including nights, weekends, and holidays
• Ability to stand for extended periods and work in varying temperature environments

Benefits

• Daily complimentary meals (breakfast, lunch, and dinner)
• Full-time employees are eligible for 401K and medical benefits: medical, dental, and vision
• An organization dedicated to fostering innovation, cultivating creativity, embracing new ideas, and leveraging our impeccable standard for hospitality
• Genuine career development opportunities, both nationally and internationally
• The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry by attending world-class events

Pay

$23.00 - $25.00 hourly