McDade Hospitality House Manager
About the role
This job oversees departments within the hotel and acts as a General Manager in the absence of the General Manager.
Responsibilities
- Analyzes hotel financials, provides timely and accurate reports, generates new and repeat business in alignment with sales goals, maximizes profits by practicing stringent cost controls to include labor costs through proper training and scheduling
- Guides the hotel in a positive direction understanding the workforce and proactive recruitment of qualified candidates
- Must understand Human Resources and regulatory agency requirements; and has an absolute commitment to provide the highest quality service to our guests
- Develops pricing strategies, balancing firm objectives and customer satisfaction
- Evaluates the financial aspects of product development, such as budgets, expenditures, research and development appropriations, and return-on-investment and profit-loss projections
- Formulates, directs and coordinates marketing activities and policies to promote products and services, working with advertising and promotion managers
- Directs hiring, training, and performance evaluations of Front Desk Supervisor and Medical Concierge and oversee their daily activities
- Negotiates contracts with vendors and distributors to manage product distribution, establishing distribution networks and developing distribution strategies
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
Qualifications
Education Required - Bachelor's degree In Hotel and Restaurant Management or other related field
Work Experience Preferred - Master’s degree Required - 3 years experience as an Operations Manager, Front Office Manager or Department Manager in a full or select service hotel
Skills
- Computer skills and dexterity required for data entry and retrieval of patient information
- Proficient with Windows-style applications and Delphi
- Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process
- Knowledge of all departments of the hotel
- Skills to identify and develop sales revenue through multiple channels
- Skills to work with minimal direct supervision
- Skills to identify and develop accounts with individual guest room needs
- Working knowledge of federal, state, and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, ADEA Equal Pay act, Pregnancy Discrimination, Act, FLSA, ADA, OSHA, FMLA, and NLRA
- Skills to be able to operate office equipment
Benefits
Not specified
Pay
Not specified
Schedule
Not specified