MBA Leadership Development Program, Commercial Strategy

How You'll Help Us Keep Climbing (Overview & Key Responsibilities) The Commercial Strategy MBA Leadership Development Program is designed to build a strong, versatile, and values-driven leadership pipeline for Delta. With ever-changing business needs, Delta seeks MBA talent to solve some of our biggest challenges and ensure a competitive position in the marketplace. This two-year rotational program is based at Delta’s headquarters in Atlanta, GA and is designed to provide MBA Associates with broad exposure across the Commercial organization. Participants complete one year in Network Planning or Revenue Management and one year in Sales, Customer Engagement Loyalty, or Reservations. Throughout the program, MBA Associates will also collaborate and engage with colleagues in the Finance MBA Leadership Development Program and across the operational teams, gaining exposure to enterprise-wide decision-making and what it truly means to lead at Delta. Commercial Department Placements For MBA Associates Include PRICING & REVENUE MANAGEMENT: Optimize Delta’s product pricing over millions of route and date combinations to grow revenue and provide customer choice leveraging deep analytical insights, industry-leading tools and technology, and cross-commercial engagement. NETWORK (ROUTE) PLANNING: Maximize system profitability by aligning capacity with demand through the disciplined deployment of aircraft, including optimization of scheduled flight times, market level capacity, and development of high-value new route opportunities.GLOBAL SALES & DISTRIBUTION: Improve the value proposition for Delta’s corporate clients by evaluating the financial impact of incentive programs and designing data-driven sales strategies that drive incremental revenue. Leverage technology to deliver consistent Delta products across all channels, strengthening customer trust and confidence in Delta as a retailer.CUSTOMER ENGAGEMENT & LOYALTY: Leverage data-driven insights to monitor performance, identify trends, and refine offerings across the SkyMiles ecosystem—including Medallion elite benefits, Sky Club experiences, and the American Express co-brand partnership—to deepen engagement and loyalty among Delta’s most valuable customers.RESERVATIONS: Develop recommendations for process improvements for reservations centers, call-handling strategies, and customer segmentation to enhance service quality, increase employee engagement, and drive cost efficiencies. What You Need To Succeed (Minimum Qualifications) Current MBA StudentMust have a planned MBA program graduation date by the Summer of 2027At least three years (36 months) of post-undergraduate work experience in a dynamic, professional environment or relevant military experienceMust be able to work onsite in our Atlanta, GA officeCuriosity about the airline industryAnalytical and creative problem solvingConsistent track record of excellenceAbility to excel in fast-paced, matrix-team environmentStrong analytical, leadership, and communication (written and verbal) skillsEmbraces diverse people, thinking, and stylesPossesses a high school diploma, GED, or high school equivalencyIs at least 18 years of age and has permanent authorization to work in the United States What Will Give You a Competitive Edge (Preferred Qualifications) Ideal candidates are proactive self-starters who excel at driving impactful business results and take full ownership of their projectsExperience building and fostering strong relationships throughout the organization to incorporate cross-functional insights into deliverables Benefits And Perks To Help You Keep Climbing Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way: Competitive salary, industry-leading profit sharing program, and performance incentives 401(k) with generous company contributions up to 9% New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31)In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period10 paid holidays per calendar yearBirthing parents are eligible for 12-weeks of paid maternity/parental leaveNon-birthing parents are eligible for 2-weeks of paid parental leaveComprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefitsFamily care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stagesHolistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health Domestic and International space-available flight privileges for employees and eligible family membersCareer development programs to achieve your long-term career goals World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprintBusiness Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategiesRecognition rewards and awards through the platform Unstoppable TogetherAccess to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare