MBA Benefit Administrator

Requirements

Provide administrative support to Team Leaders and service team.

Ensure new business, renewals, and broker of record letters meet the requirements of the writing carrier.

Act as a liaison between the insurance carrier and internal staff.

Responsibilities

• Provide day-to-day customer service.
• Respond to carriers, internal staff, and/or broker questions.
• Aid in claims and billing problem resolution.
• Review, compile, and prepare group information for large group RFPs.
• Follow up with carriers on requests for quotes.
• Provide internal staff with follow-up communication and approvals for Brokers on plan changes and open enrollment issues.
• Prepare and amend large group spreadsheets as assigned.
• Work with insurance carriers to process and follow-up on various items, including enrollment, proposals, broker matters, new business, and product information.
• Help maintain BOR letters, including following up with Broker and/or carrier and assisting with plan design and rate information.
• Provide renewals to appropriate brokers.
• Enter data into commission database.
• Update client database on an ongoing basis.
• Create and maintain case files of critical client information based on implemented workflows.
• Cookordination with team members to ensure service and turn-around times meet Emerson Rogers standards.
• Develop and maintain strong working relationships with carriers and internal staff.

Qualifications

• Entry level position.
• One year of employee benefits experience preferred.
• High School Diploma or GED degree required.
• Bachelor’s degree a plus.
• Familiarity with benefit plans a plus.
• Eager to learn new concepts and further professional development.
• Working knowledge of Microsoft Office Excel, including experience with data entry, formatting, and formulas.

Benefits

USI offers a wide range of benefits including:

• Medical, wellness, dental, and vision insurance.
• 401(k) plan.
• Flexible spending and health savings accounts.
• Short and long-term disability insurance.
• Life insurance.
• Unique employer-sponsored and voluntary programs.

The company also provides:

• A generous paid time off policy.
• Paid family leave benefit.
• Paid holiday time.

Pay

$50,000 - $54,000 annually.