Mazda Shop Forman - Orange, California, United States
AutomotoSocial · Orange, CA · 3 days ago
ManagementFull-time
Responsibilities
- Oversees the management and daily operations of the department
- Ensures all service level targets are met or exceeded
- Manages and mentors staff, including recruiting/hiring/training of all employees, overseeing HR/payroll, managing issues of discipline/termination, ensuring ongoing training/education, etc.
- Manages budget and finances
- Ensures that required documentation is complete and is in compliance with regulations and standards
- Complies with and enforces all safety policies and procedures
- Guarantees customer satisfaction in all areas
- Performs other duties as assigned
Requirements
- Some post-secondary education or training
- At least three years of dealer-level or large facility experience
- Previous management experience
Qualifications
- Certification or designation in the field of automotive repair
- Unrestricted driver's license and a clean driving record
- Strong technical and customer service performance record
Skills
- Computer proficiency
- Attention to detail and excellent people skills
- Strong leadership and management skills
- Good computer skills
Benefits
Not specified
Pay
Not specified
Schedule
Not specified