Maximo Functional Support Analyst

Job Functions and Key Responsibilities

• Provide functional support to users of the Maximo 7.6 application and related systems through in-person and remote support.
• Maintain and update Master Data in Maximo from load sheets.
• Maintain end-to-end understanding of functional aspects of Maximo EAM and associated business processes.
• Identify solutions to address issues raised throughout service request or incident lifecycle.
• Maintain documentation (run books, functional design, build, deployment, install guides) and process standards.
• Provide functional direction/assistance, collaborating directly with users to identify and resolve issues adversely impacting business processes.
• Support the analysis, creation, and update of documents, process maps, and procedures for business process flows supported with the use of Maximo.
• Documentation of business requirements, preparation of presentations for team status
• Cook up with IT on interface and system issues, updates, and patching.
• Building out of documentation and training for end users.
• Other duties as assigned.

Minimum Essential Qualifications

• Associate degree (A.A.) or equivalent from two-year college or technical school and/or training
• 5+ years of experience using Maximo EAM 7.6 or 7.5
• Knowledge of asset management, work management, materials warehousing, and inventory management concepts
• 3+ years of functional experience supporting and implementing improvements for Maximo or another asset management business application.
• Midstream Oil and Gas industry experience a plus
• Familiarity with both facility assets (compressor stations, gas plants, fractionators, terminals) and linear assets (pipelines) a plus
• Structured Query Language (SQL) and relational database experience
• Understanding of testing in Maximo
• Strong interpersonal communication skills
• Organized and detail-oriented with a strong work ethic.
• Well-grounded, preferring to work in a team environment.
• Intermediate computer skills (Proficiency in MS Office Suite to include Word, Excel, PowerPoint, and Outlook)
• Able to multitask between production support, enhancements, testing and special projects.
• Overnight travel will be on an as-needed basis and could be for multiple days.