Maternal and Child Health Community Health Worker (Bilingual)

About the role

We are hiring a Maternal and Child Health Community Health Worker (Bilingual) for one of our clients in Staunton, VA. We're seeking a Community Health Worker (CHW) to support maternal and child health programs, connect families to services, and strengthen community partnerships. This role focuses on building trust, improving access to care, and providing culturally sensitive support to individuals and families.

The position is based in the Staunton office (business casual) with possible travel to Waynesboro, Harrisonburg, and Lexington; parking is available at all office locations. Typical background checks are required for employment.

Responsibilities

• Help clients complete forms and referrals for medical, WIC, mental/behavioral health, SDOH, and substance use disorder services.
• Assist clients in navigating healthcare systems.
• Maintain communication through phone, text, or visits.
• Provide follow-ups for closed loop referrals.
• Keep referral pathways updated.
• Spanish Speaking Community Health Worker experience; knowledge on Maternal Child Health topic area.
• Provide education on health topics and service navigation.
• Build relationships with community partners and coalitions.
• Attend outreach events and listening sessions.
• Collect community surveys and feedback.
• Deliver Safe Sleep, Car Seat Safety, and perinatal/postpartum education.
• Support 30/60/90-day follow-ups.
• Strengthen referral pathways with partners.
• Help with pregnancy loss, safe care plans, and infant substance use disorder awareness.
• Document outreach and education activities.
• Maintain supplies and materials.
• Support tracking of participation, referrals, and outcomes.
• Assist with MCH program reporting and communication.
• Provide navigation, basic interpretation, and education using district language resources.
• Participate in required training.

Qualifications

• Bilingual (