Materials Sales Account Manager (Food Packaging)

Responsibilities

• Manage an assigned customer portfolio generating significant yearly revenue.
• Develop and execute strategic account plans to achieve sales targets, margin improvement, and product penetration goals.
• Build strong interpersonal relationships to collaborate with internal and external resources to meet or exceed customer requirements.
• Serve as the primary point of contact for key customers, ensuring high satisfaction and retention.
• Conduct regular customer meetings, business reviews, and site visits to strengthen relationships and identify strategic needs.
• Analyze customer purchasing trends, market data, and competitive activity to inform sales strategies.
• Utilize value-added sales strategies.
• Prepare accurate sales forecasts, budgets, and performance reports.
• Collaborate with internal teams (Materials Sales Team, Equipment Sales Team, Quality Assurance, Operations, logistics, and finance) to deliver consistent service and value.
• Lead pricing discussions, contract negotiations, and long-term agreements.
• Ensure compliance with company policies, profitability targets, and customer service expectations.
• Work closely with the Materials Sales Team, supply chain, service team, Quality Assurance, and technical teams to ensure customer orders, inventories, and service levels are optimized.
• Provide market and customer insights to leadership to support product, pricing, and operational decisions.

Requirements

• 5 plus years of sales or account management experience, preferably with a wide range of account sizes.
• Ability to travel over 75% of the time.
• Experience in the food packaging industry.
• Experience with food contact materials is a plus.
• Demonstrated ability to manage and grow a customer base.
• Strong negotiation, communication, and relationship management skills.
• Proven ability to analyze data, forecast sales, and build strategic account plans.
• Proficiency with CRM software, ERPs, and Microsoft 365 tools.
• Bachelor’s degree in Engineering or Materials Science preferred.
• Knowledge of pricing models, contract structures, and market dynamics preferred.

Pay

The salary range for this position is $80,000 - $120,000 annually, commensurate with experience and qualifications.

Schedule

This is a full-time position with flexible working hours to accommodate travel and customer needs.

Benefits

Pacproinc offers a comprehensive benefits package including health insurance, retirement savings plan, paid time off, and opportunities for professional development and advancement.

Qualifications

The ideal candidate will have a Bachelor’s degree in Engineering or Materials Science, and at least 5 years of sales or account management experience, preferably with a wide range of account sizes. Experience in the food packaging industry and with food contact materials is a plus. Strong negotiation, communication, and relationship management skills are essential, along with the ability to analyze data, forecast sales, and build strategic account plans. Proficiency with CRM software, ERPs, and Microsoft 365 tools is also required.

Skills

Strategic account planning, customer relationship management, negotiation, data analysis, and CRM proficiency are key skills for this role.

Company Overview

Pacproinc is a leading designer and manufacturer of high-performance food packaging and processing equipment. We distinguish ourselves through a proven range of tailored automation solutions and a steadfast commitment to 24/7 service. Our dedication to innovation reduces labor costs, increases production, and adds measurable value to our customers' operations. We believe that the success of our company is driven by the development of our people, making the promotion of internal talent a core priority.