Masters level Intake Clinician

BestLife’s Outpatient Emotional Health & Wellness Center is seeking an Intake Clinician to perform initial assessments and onboarding for individuals seeking behavioral health and/or substance use services. The role involves conducting comprehensive biopsychosocial assessments, completing diagnostic impressions, and supporting new clients—including self-referred, court-mandated, or Massachusetts Impaired Driving (MID) program participants. The Clinician orients clients to the clinic, facilitates referrals, and collaborates with clinical and administrative teams for a smooth transition into care.

About BestLife - Emotional Health & Wellness

The BestLife Emotional Health & Wellness Center provides compassionate, person-centered care for individuals, families, and couples facing mental health and substance use challenges. Using evidence-based approaches, the team supports both short-term needs and long-term recovery through assessments, individual/group/family/couples therapy, substance use and co-occurring disorder treatment, medication management, case coordination, and recovery support. Care is delivered by licensed clinicians and overseen by a board-certified psychiatrist.

Responsibilities

• Conduct a Massachusetts Standardized Biopsychosocial Assessment during the first session, including necessary addendums.
• Administer and complete evidence-based screening tools, including but not limited to CANS, PHQ-9, ASUDS, TB screening, and nicotine/health risk assessments.
• Complete court-related evaluations and treatment recommendation letters, when applicable.
• Ensure completion of all intake documentation, including authorizations, consents, enrollment forms, and service agreements.
• Submit all clinical and administrative documentation in accordance with agency and regulatory standards and deadlines.
• Coordinate with the Billing Department regarding insurance verification and payment arrangements.
• Participate as a member of a multi-disciplinary treatment team, ensuring coordinated and integrated care planning.
• Actively engage in licensing and accreditation processes and agency quality improvement initiatives.
• Serve as a liaison with community partners, including courts, state agencies, treatment providers, and referral sources.
• Pursue continuing education and professional development through trainings, conferences, and task force involvement.
• Promote and model MHA’s mission, values, and guiding principles in all internal and external interactions.
• Perform other related duties as assigned by the Clinic Director and/or Clinical Supervisor.

Requirements

• Valid driver’s license, reliable transportation, sufficient insurance, and clean driving record.
• Ability to work independently and as part of a collaborative team.
• Strong time management, prioritization, and organizational skills.
• Excellent communication (verbal and written) and interpersonal abilities.
• Adaptability to meet changing participant and program needs.
• Warm, positive, and respectful approach with individuals in recovery.
• Effective under pressure, including in crisis situations.
• Familiarity with local community-based resources and recovery networks.
• Must be at least 21 years of age.

Qualifications

• Master’s Degree in a behavioral health or addiction-related field is required.
• Independent licensure (LICSW, LMHC, LMFT, LADC-I) in the Commonwealth of Massachusetts preferred, or license-eligible within 6 months.
• Experience working with diverse populations and clinical presentations across the lifespan.
• Strong clinical assessment, diagnostic, and documentation skills.
• Ability to work collaboratively with internal teams and community-based organizations.
• Bilingual in Spanish and English strongly preferred; additional compensation available for bilingual candidates.

Pay

$57,000 - $63,000 depending on licensure.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (403B, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Long Term Disability