Master Technician Hubler Chevrolet Shelbyville
Hubler Automotive Group · Shelbyville, IN · 1 mo ago
ManagementFull-time
Primary Responsibilities
- Correctly troubleshoot customer concerns using the latest administrative and technical tools provided
- Ensure that common courtesy is shown toward all customers you come into contact with
- While in the vicinity of the Service Drive, act as a secondary customer greeter to customers that have not yet been acknowledged
- Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time
- Address all original customer concerns before moving onto additional sales
- Inspect every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to the local area and factory recommendation
- Ensure the customers vehicle is returned as clean, or cleaner than when it arrived
- Participate in any Factory, or in-house sponsored training programs offered to you
- Complete all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy
- Perform any other duties assigned by the Service Manager, ASM or Group Leader
- Always come to work on time, ready to work, and in a clean uniform
Job Requirements
- Ideal candidates will have:
- Experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service on various vehicle makes and models
- Proven track record of achieving or over-achieving goals
- Outstanding communication skills
- Professional appearance and work ethic
- Great attitude with a high-energy personality
- Superior customer service skills
- Ability to read and comprehend instructions
- Ability to exercise good judgement
- Valid State drivers license and good driving record
Required Education
- A high school diploma or equivalent
- Must have technical aptitude displayed by ASE certification
- Technical or trade school degree preferred
Compensation
We offer competitive pay, health, paid vacation, paid holidays, and a professional work environment.