Master Technician

Role Description

Be the Technical Expert Others Turn To. At Stellantis &You, our Master and Consultant Technicians are at the forefront of vehicle technology. As the workshop's technical specialist, you'll tackle the most complex diagnostic challenges, support the wider technician team, and ensure first‑time fixes that deliver outstanding customer satisfaction.

What You’ll Do

• Diagnose and resolve complex mechanical, electrical and vehicle system faults.
• Use advanced manufacturer diagnostic tools and technology.
• Support and mentor technicians across the workshop.
• Provide technical guidance on difficult repairs and fault‑finding cases.
• Complete repairs to manufacturer standards and quality requirements.
• Assist with technical training and development within the team.
• Ensure compliance with manufacturer technical processes and procedures.
• Support the delivery of exceptional customer service through accurate and efficient repairs.

A Day In The Life

“I start my day by checking bookings for the near future where I make contact prior to the visit to gather more information to speed up the repair process on the day of booking. I then go to workshop control to collect my first job of the day. As a Master Technician I get involved with the majority of diagnostics appointments whereby the customer reports a fault and I am to determine the cause and what is required to rectify the problem. When parts have been delivered I then complete the repairs. Whilst doing this level of work I will task my apprentice with tasks such as checking the vehicle’s tyre pressures and carrying out vehicle health checks. Not every day is the same for me but I like to keep a structure in place, I love the challenge of the role and the tests that it brings even after 36 years of employment.”

What We’re Looking For

• Qualified Technicians L3 IMI, Master technicians, Consultant Technician or equivalent manufacturer accreditation.
• Extensive diagnostic and fault‑finding experience.
• Strong knowledge of vehicle electrical and electronic systems.
• Passion for automotive technology and continuous development.
• Ability to coach and develop fellow technicians.
• High attention to detail and commitment to quality.
• Full UK Driving Licence.

Benefits

• Competitive salary (negotiable depending on experience).
• Sign‑on bonus: £1,500 total (£750 upon joining, £250 once accredited, £500 after 12 months).
• Enhanced Technician Bonus Scheme – hourly supplement up to £2.00 per hour based on efficiency, plus Time Saved Bonus.
• Overtime paid at time‑and‑a‑half minimum.
• Holiday pay based on the greater of normal hourly rate plus bonus supplement or average bonus earnings over the previous 12 weeks.
• Employee Car Scheme (up to two vehicles).
• Employer pension contributions (up to 7 %).
• Company share programme.
• Rewards Gateway discounts on high‑street and online retailers.
• Ongoing manufacturer training and career development.
• State‑of‑the‑art workshop facilities.
• Annual leave – 22 days increasing to 26 with continued service, plus bank holidays.
• Enhanced maternity, paternity and adoption leave.
• Employee Assistance Program.

Pay

Salary is negotiable depending on experience. Sign‑on bonus totals £1,500 (£750 upon joining, £250 once accredited, £500 after 12 months). Additional earnings are available through the enhanced bonus scheme, overtime (time‑and‑a‑half), and holiday pay calculated on the greater of normal rate plus bonus or average bonus earnings.