Master Technician
About the Company
Precision Tune Auto Care began as a small tune-up shop in Beaumont, TX in 1976 and has grown to more than 320 service centers operating in six countries. We are a recognized world leader in the automotive service industry and have been a top-rated franchise 500 company for more than 30 years. Our service centers provide total car care, from oil changes to engine replacement, diagnostics, auto repair, and scheduled maintenance. Our culture is focused on integrity, vehicle safety, and customer care. Precision Tune Auto Care is owned by Icahn Enterprises L.P. ("Icahn Enterprises"; NASDAQ: IEP).
About the Role
The Master Technician requires experience and technical expertise to diagnose drivability, air conditioning, and electrical systems. It is expected to use leadership and mentoring skills to drive a team to increase customer care and satisfaction. A successful Master Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed solutions for their vehicle.
Responsibilities
- Diagnose and repair to specifications—brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning, and computer systems.
- Perform job duties of all lower job descriptions (Technician A, Technician B, Mechanic, General Service Technician).
- Adequately explain technical diagnoses and needed repairs to non-mechanical individuals, which may include employees and customers on an as-required basis.
- Continuously learn new technical information and techniques in formal training sessions to stay abreast with rapidly changing automotive technology.
- Assist fellow technicians/mechanics in performing technical activities.
- Keep store management aware of mechanical repair problems as they occur.
- Maintain an organized and neat shop.
- Adhere to all company policies, procedures, safety, and environmental rules.
Requirements
- A High School Diploma or GED.
- 5+ years of strong automotive mechanical diagnosis, problem-solving, and repair experience.
- 8 or more ASE certifications are PREFERRED for this position (A1 through A8).
- Section 609 Certification required.
- State Inspection license if applicable.
- High level of motivation, energy, and a customer-focused attitude.
- Must have a valid driver's license.
- Successful completion of pre-employment drug screen.
- Availability to work days, nights, holidays, and weekends as needed.
Skills
This position is a leader in the shop. We expect you to help set the pace and tone while helping to develop the team around you. Collaboration and a team-first mentality are a must if you are looking for success in this role.
Physical Demands
- Extensive standing, walking, pushing, and reaching.
- Need full range of motion for reaching, bending, and stooping.
- Repetitive movement of hands, arms, and legs.
- May drive a vehicle if needed.
- Lifting of heavy equipment over 50 pounds is required.
- May work outside and be exposed to weather.
- Exposure to adverse weather conditions, chemicals, odors, dirt, and dust.
- Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.