Master Stylist
Overview
We consider applications for this position on an ongoing basis. Building authentic community. Creating a real sense of belonging—even as they’re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry.
General Summary & Scope
The Master Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Master Stylist delivers quality professional services with an emphasis on the guest’s total look. They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards).
PRINCIPAL DUTIES & RESPONSIBILITIES
Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
Meet or exceed sales goal of $1250 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty.
Support the execution of in-store events, promotions and marketing initiatives that deliver an unrivaled guest experience.
Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
Maintain prompt, regular attendance.
Develop guest relationships through consultations and appropriate retail and service recommendations.
Serve all guests, including walk-in guests, in a timely and efficient manner.
Develop a partnership with skin therapists and the retail team to provide a total-store and well-rounded guest experience.
Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest experience.
Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor.
Attend mandatory trainings and meetings to enable continuous professional development.
Job Qualifications
Education: Cosmetology license
Experience: Previous relevant work experience is required
Skills: Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories; proficiency with use of equipment and chemicals needed to perform technical work; proficiency to demonstrate, recommend and sell pro hair care and makeup products; developed communication skills; ability to work independently and as part of a team; ability to build and maintain strong customer relationships, and build clientele
Special Position Requirements
Work a flexible schedule to include days, evenings, weekends, and holidays
Continuous mobility during shift
Frequent bending, reaching, and twisting during shift
Ability to stand for long periods of time during shift
Continuous coordination and manipulation of objects during shift
WORKING CONDITIONS
Continuous mobility during shift
Continuous lifting and/or moving up to 10 lbs. during shift
Frequent bending, reaching, and twisting during shift
Ability to stand for long periods of time during shift
Continuous coordination and manipulation of objects during shift
About
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services.