Master Stylist

About

At Ulta Beauty, industry-leading beauty professionals share their expertise while building authentic community and a sense of belonging. The company offers robust organizational support, investment, and personal empowerment, positioning itself as the future of beauty services.

General Summary & Scope

The Master Stylist engages with guests to consult on hair care needs, recommend products and services, and deliver quality professional services. This role supports the Experience Manager (SM) and Assistant Services Manager (ASM) by focusing on performance, guest service, and operational compliance. A passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge are essential.

Responsibilities

• Perform hair services including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
• Meet or exceed sales goals of $1,250 average weekly sales and productivity goals for hair services by delivering exceptional guest service.
• Contribute to store goals for retail and service sales, guest loyalty (including credit), and retail shrink.
• Perform product demonstrations to drive sales and enhance the guest service experience.
• Support in-store events, promotions, and marketing initiatives that deliver an unrivaled guest experience.
• Stay informed about new and existing industry trends, products, and services, including their ingredients and benefits.
• Maintain prompt, regular attendance.
• Develop guest relationships through consultations and appropriate retail and service recommendations.
• Serve all guests, including walk-ins, in a timely and efficient manner.
• Collaborate with skin therapists and the retail team to provide a well-rounded guest experience.
• Build professional relationships with peers and brand partners to deliver exceptional guest experiences.
• Promote the guest loyalty program, including credit and the Ulta Beauty app.
• Attend mandatory trainings and meetings for continuous professional development.
• Ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Follow all safety, sanitation, and infection control procedures, adhering to state board guidelines.
• Use established service protocols to ensure a consistent and exceptional guest experience.
• Utilize booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager to ensure guest readiness.
• Maintain cleanliness of the salon, salesfloor, restrooms, backroom, break area, and assigned areas.
• Adhere to the Ulta Beauty dress code and follow loss prevention best practices.
• Protect company assets by providing exceptional guest service.
• Perform other operational tasks as directed.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency with latest salon techniques for haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing (where applicable).
• Ability to develop skills in all service categories.
• Proficiency with salon equipment and chemicals.
• Ability to demonstrate, recommend, and sell pro hair care and makeup products.
• Strong communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and clientele.

Special Position Requirements

• Work a flexible schedule including days, evenings, weekends, and holidays.

Working Conditions

• Continuous mobility during shift.
• Continuous lifting and/or moving up to 10 lbs.
• Frequent bending, reaching, and twisting.
• Ability to stand for long periods.
• Continuous coordination and manipulation of objects.

If an associate has a disability that prevents them from performing an essential function, the company will engage in the interactive process to determine a reasonable accommodation.

Pay

The pay range for this position is the higher of $15.00 - $20.20 per hour or services pay for the workweek pursuant to the Company’s Services Compensation Plan. Exact pay depends on factors including education, qualifications, certifications, experience, level, shift, geographic location, and business needs. Eligible associates may also earn overtime pay and tips from service guests.

Benefits

Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For more information, visit the Benefits and Career Development page.