Master Stylist
About the role
Experience a perfect blend of deliberate purpose and clear-eyed vision at Ulta Beauty. Join a team of industry-leading beauty professionals who build authentic community, foster a sense of belonging, and drive bold innovations. This role offers robust organizational support, investment in growth, and personal empowerment within a stable and thriving company. Be part of the transformation shaping the future of beauty services.
Responsibilities
- Performance:
- Perform hair services including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
- Meet or exceed sales goal of $1,250 average weekly sales and productivity goals for hair services by delivering exceptional guest service.
- Contribute to store goals for retail and service sales, guest loyalty (including credit), and retail shrink.
- Perform product demonstrations to drive sales and enhance guest experience.
- Support in-store events, promotions, and marketing initiatives.
- Stay informed about new and existing industry trends, products, and services during work time, including knowledge of ingredients and benefits.
- Maintain prompt, regular attendance.
- People:
- Develop guest relationships through consultations and tailored retail/service recommendations.
- Serve all guests, including walk-ins, in a timely and efficient manner.
- Collaborate with skin therapists and retail team to provide a well-rounded guest experience.
- Build professional relationships with peers and brand partners to enhance guest experience.
- Promote the guest loyalty program, including credit and the Ulta Beauty app.
- Attend mandatory trainings and meetings for continuous professional development.
- Process:
- Ensure compliance with Ulta Beauty’s policies, procedures, and standards.
- Follow safety, sanitation, and infection control procedures before, during, and after services; comply with state board guidelines.
- Adhere to established service protocols for a consistent guest experience.
- Use booking and clientele systems to schedule return services and events.
- Communicate supply needs to the Experience Manager to ensure guest readiness.
- Maintain cleanliness of the salon, salesfloor, restrooms, backroom, break area, and assigned spaces.
- Adhere to the Ulta Beauty dress code.
- Follow loss prevention best practices and provide exceptional guest service.
- Perform other operational tasks as directed.
Requirements
- Cosmetology license.
- Previous relevant work experience.
Skills
- Proficiency in latest salon techniques for haircutting, haircolor, lightening, styling, texture, treatments, extensions, makeup, and ear piercing (where applicable).
- Aptitude to develop skills in all service categories.
- Proficiency with salon equipment and chemicals.
- Ability to demonstrate, recommend, and sell pro hair care and makeup products.
- Strong communication skills.
- Ability to work independently and as part of a team.
- Ability to build and maintain strong customer relationships and clientele.
Schedule
- Work a flexible schedule to include days, evenings, weekends, and holidays.
Working Conditions
- Continuous mobility during shift.
- Continuous lifting and/or moving up to 10 lbs. during shift.
- Frequent bending, reaching, and twisting during shift.
- Ability to stand for long periods of time during shift.
- Continuous coordination and manipulation of objects during shift.
Ulta Beauty provides reasonable accommodations for associates with disabilities to perform essential job functions. Ulta Beauty is an Equal Opportunity employer and encourages applications from underrepresented backgrounds without discrimination based on race, color, religion, sex, gender identity, national origin, age, disability, or other protected status.
About Ulta Beauty
Ulta Beauty (NASDAQ: ULTA) is the largest North American beauty retailer and premier destination for cosmetics, fragrance, skin care, hair care, and salon services. We offer over 25,000 products from approximately 500 brands across all categories and price points, including Ulta Beauty’s private label. Every store features a full-service salon offering hair, skin, brow, and makeup services.