Master Social Worker (MSW)

Job Summary

As a Master Social Worker, you’ll be at the heart of our participant experience — forming relationships quickly, listening deeply, and helping seniors and their families navigate challenges with confidence and care.

Duties/Responsibilities

• Build trusting relationships with participants and families through open, warm, and empathetic communication.
• Participate in initial assessments, care planning, and ongoing re-evaluations as part of the interdisciplinary team.
• Provide individual and family counseling with an informal, supportive, and person-centered approach.
• Lead group discussions, activities, and programs designed to strengthen emotional well-being and engagement.
• Listen deeply to participants’ concerns and use your understanding to guide them toward helpful resolutions.
• Connect participants with community resources and act as their advocate with outside agencies.
• Serve as a liaison between participants, caregivers, team members, and community partners.
• Maintain written case management records and complete timely documentation.
• Support team cohesion by building strong, collaborative relationships across all departments.
• Participate in program development, quality initiatives, and ongoing training.
• Communicate participant changes to the team in a clear, upbeat, and collaborative way.

Benefits

• 9 Paid Holidays
• PTO starting at 3 weeks + 1 day per year (accrued from date of hire for full-time employees)
• Medical, Dental, & Vision Free Life and AD&D Insurance Plan
• Health Savings and Flexible Spending Accounts
• Short Term Disability Insurance
• Group Voluntary Term Life Insurance for Employee, Spouses, and Dependents
• Paid Parental Leave
• Tuition Reimbursement and Paid Training Opportunities
• Retirement Plan with company annual match
• Mileage Reimbursement at annual IRS rate as applicable

Qualifications

• Master’s Degree from an accredited School of Social Work (MSW)
• One year of experience working with the frail/elderly population
• CPR and First Aid Certification (or willingness to obtain after hire — we’ll provide the training!)

Education and Experience

• One year of experience working with the frail and elderly population or willing to participate in extensive training as needed.

Physical Requirements

• Works inside the facility throughout the Participant and office areas.
• Sits, stands, bends, lifts, and move intermittently during working hours.
• Is subject to frequent interruptions.
• Must be alert for Participant’s safety.
• Is subject to lifting, carrying, and supporting Participants.