Master Scheduler

About the role

The Master Scheduler plays a crucial role in ensuring the highest quality care and operational efficiency in an institutional, secure setting. This position requires a strong commitment to service and a proven track record in managing personnel resources effectively.

Responsibilities

• Plan, staff, and schedule personnel resources according to applicable policies, standards, and contract requirements.
• Ensure adequate coverage of all security posts and essential positions.
• Monitor all workforce management processes at the local facility level.
• Implement and maintain the approved workforce management platform, including developing shift rosters, scheduling training, and coordinating leave requests.
• Work with facility management to revise shift cards and ensure a balanced staff level across all shifts.
• Create schedules that support safe and secure facility operations, contract compliance, and other financial goals.
• Provide updated staffing and schedule information to Incident Command System members.
• Communicate with Human Resources, Payroll, and Training departments to ensure proper scheduling and shift roster documentation.
• Conduct weekly meetings with facility management to address any schedule-related issues.
• Ensure each employee receives required training and verifies satisfaction of all training requirements before scheduling.
• Track and key in overtime reasons into Kronos.
• Manage domestic US travel as needed.

Qualifications

• A high school diploma, GED certification, or equivalent required.
• An associate's degree preferred.
• One year experience with shift scheduling required.
• Additional qualifying education in office administration or a related field may substitute for one year of required experience.
• Two years correctional industry experience preferred.
• Demonstrated proficiency in Microsoft Office applications, especially Microsoft Excel, required.
• Experience with Kronos or other timekeeping systems preferred.
• Strong analytical, oral, and written communication and interpersonal skills required.
• Knowledge of workforce management theory and best practices preferred.
• A valid driver's license is required.
• Minimum age requirement: Must be at least 21 years old.

Benefits

CoreCivic offers a comprehensive benefits package that includes health insurance, retirement plans, and paid time off.

Pay

$23.54 per hour

Schedule

Hours may vary based on department needs and may require domestic US travel.