Master Piano/Keyboard Technician

About the Role

As a Master Piano/Keyboard Technician, you will help preserve and elevate the sacred role of music in worship by ensuring the highest quality care of some of the most iconic and historically significant instruments in the world. This is a rare opportunity to apply master-level technical expertise in a setting where craftsmanship, reverence, and musical excellence truly matter. You will work alongside the Master Organ Technician to support The Tabernacle Choir at Temple Square and Church musicians by maintaining, preserving, and preparing instruments used in worship services, broadcasts, concerts, and global events. This position is more than technical work—it is stewardship. You will help preserve sacred instruments, support inspired music, and enable worship experiences that reach a global audience.

Responsibilities

• Perform and direct expert-level tuning, tonal regulation, preventive maintenance, emergency repairs, and technical upgrades of all pianos and other keyboard instruments.
• Maintain detailed logs, records, and historical documentation.
• Prepare and manage lifecycle plans for pianos, including budget estimates and replacement schedules.
• Support high-profile events such as General Conference, broadcasts, concerts, and special services.
• Assist with instrument setup and movement, including large instruments.
• Maintain replacement-parts inventory and coordinate reorders.
• Assist in overseeing and evaluating contracted technicians.
• Stay current with industry techniques and innovations.
• Assist with maintenance and tuning of pipe organs on Temple Square.
• Perform other related duties as assigned.

Requirements

• Professional certification such as RPT and/or AIO, or equivalent experience.
• 8+ years of factory and/or field experience.
• Master-level piano tuning and technical servicing skills.
• Knowledge of electronic keyboards and celesta.
• Familiarity with pipe organ and harpsichord service (preferred).
• Strong mechanical and carpentry aptitude.
• Physical ability to work in confined spaces, climb ladders, and walk narrow walk-boards.
• Capable of independently and frequently lifting and positioning objects up to 50 pounds and occasionally up to 100 pounds.
• A basic understanding of rigging and pulleys is helpful.
• Basic computer proficiency.
• Professional verbal and written communication skills.
• Must be available to work extended hours, evenings, weekends, and some holidays.

Bachelor’s degree helpful but not required. Only professionally trained master-level technicians with extensive experience will be considered.

Schedule

Must be available to work a varied, flexible schedule including evenings, weekends, and some holidays.

About Us

Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide to the facilities manager who maintains our buildings, employees seek innovative ways to share the gospel of Jesus Christ with the world. Only members of the Church who are worthy of a temple recommend qualify for employment.