Master/Licensed Plumber

Our Client is a fast-growing, franchise-based emergency plumbing, drain cleaning, and water damage restoration company operating 24 hours a day, 365 days a year. With locations across the United States, they are redefining the plumbing industry through honest, upfront pricing, rapid response times, and an unwavering commitment to customer satisfaction.

About the role

Our Client is seeking a skilled and licensed Master Plumber to join their growing team. In this role, you will be the senior technical expert on the job site, responsible for diagnosing complex plumbing issues, overseeing installations and repairs, mentoring junior technicians, and ensuring all work meets state and local code requirements. This is a hands-on leadership role that blends technical expertise with outstanding customer service.

Responsibilities

• Diagnose, troubleshoot, and repair complex residential and commercial plumbing systems including pipes, fixtures, water heaters, sump pumps, and sewer lines
• Lead and perform installations of plumbing systems for new construction and remodel projects
• Respond to 24/7 emergency plumbing calls with urgency and professionalism
• Perform drain cleaning, hydro-jetting, video camera inspections, and excavation-related plumbing work
• Oversee and mentor apprentice and journeyman plumbers on job sites
• Ensure all work complies with applicable state, local, and municipal building codes and safety regulations
• Pull permits and coordinate inspections as required
• Communicate clearly with customers, explaining issues and solutions in plain language with upfront pricing
• Accurately document work completed, parts used, and time spent for billing and records
• Maintain company vehicles, tools, and equipment in proper working order
• Collaborate with dispatch and operations teams to prioritize and schedule service calls efficiently

Requirements

• Active Master Plumber license in the applicable state (required)
• Minimum 7+ years of hands-on plumbing experience, with at least 2 years at the Master Plumber level
• Comprehensive knowledge of plumbing codes, standards, and best practices
• Experience with both residential and commercial plumbing systems
• Ability to read and interpret blueprints, schematics, and technical diagrams
• Strong problem-solving skills and ability to work independently in the field
• Excellent communication and customer service skills
• Valid driver's license with a clean driving record
• Ability to pass a background check and drug screening
• Physical ability to lift up to 50 lbs, work in confined spaces, and perform tasks requiring standing, kneeling, or crouching for extended periods

Preferred Qualifications

• Experience with water damage restoration services
• Familiarity with hydro-jetting equipment and sewer camera systems
• Prior experience in a franchise or multi-location service environment
• OSHA 10 or OSHA 30 certification
• EPA or other relevant trade certifications

Pay

• Competitive base salary
• Performance-based bonuses and incentives
• Overtime opportunities; 24/7 operation means real earning potential

Benefits

• Health, dental, and vision insurance
• Paid time off and holidays
• Company-supplied vehicle, tools, and uniforms
• Ongoing training and professional development opportunities
• Clear path for career advancement within a rapidly expanding company