Master Hoist Technician

About the role

Bigge Crane and Rigging has been elevating America since 1916. With over 1,800 cranes and a coast-to-coast presence, we buy, sell, rent, operate, and maintain one of the largest, most advanced crane fleets in the country. We’ve played a role in building some of America’s most iconic landmarks and earned a reputation for doing it right—with performance, precision, and accountability. Bigge Crane & Rigging Co. is seeking an experienced Master Hoist Technician to support our Houston operations and surrounding Gulf Coast service area.

Responsibilities

• Perform advanced inspections, troubleshooting, repairs, preventative maintenance, and modifications of construction hoists and industrial elevator systems.
• Diagnose and resolve complex electrical, electronic, hydraulic, and mechanical issues.
• Install, assemble, commission, test, dismantle, and prepare hoist systems for transportation.
• Troubleshoot 480V three-phase electrical systems, AC/DC motors, variable frequency drives, programmable logic controllers, motor controls, brakes, relays, breakers, and industrial control circuits.
• Read, interpret, and apply electrical schematics, wiring diagrams, service manuals, technical bulletins, and manufacturer specifications.
• Use computers, diagnostic software, meters, and testing equipment to identify electrical and mechanical failures.
• Lead complex repairs and provide technical direction to Hoist Technicians, Junior Hoist Technicians, and apprentices.
• Assist with training technicians on proper inspection, diagnostic, repair, installation, and safety procedures.
• Review equipment problems and available technical information to develop and implement effective corrective actions.
• Identify recurring equipment issues and recommend improvements to increase reliability, safety, and performance.
• Perform final operational testing and quality-control inspections following major repairs, installations, or modifications.
• Respond to emergency breakdowns and after-hours service calls as required.
• Communicate professionally with customers, project personnel, manufacturers, and internal departments regarding equipment status and repair recommendations.
• Ensure company, customer, manufacturer, OSHA, and jobsite-specific safety requirements are followed at all times.
• Complete accurate daily timesheets, inspection reports, service documentation, parts requests, and work orders.
• Maintain company-issued tools, diagnostic equipment, vehicles, and assigned inventory in a professional and serviceable condition.
• Support field operations, project planning, equipment mobilizations, and service scheduling as needed.
• Maintain flexibility and an understanding that employees may be required to perform duties outside their normal area of expertise to meet the needs and goals of the company.

Requirements

• Extensive experience servicing, repairing, installing, and troubleshooting construction hoists, industrial elevators, or similar lifting equipment.
• Advanced experience working with 480V three-phase electrical systems.
• Strong working knowledge of electrical schematics, wiring diagrams, electrical symbols, and industrial control systems.
• Advanced diagnostic and troubleshooting skills with electrical and electronic components down to the component level.
• Experience troubleshooting programmable logic controllers, variable frequency drives, three-phase motors, AC/DC motors, brakes, relays, breakers, contactors, and motor control systems.
• Experience with Alimak, Pega, or similar construction hoist and industrial elevator systems strongly preferred.
• Strong mechanical aptitude with experience diagnosing gearboxes, drive systems, brakes, couplings, bearings, and related mechanical components.
• Demonstrated ability to lead complex repairs and provide technical guidance or training to less-experienced technicians.
• Ability to review technical problems, determine root causes, and implement effective corrective actions.
• Strong organizational, time-management, and problem-solving skills.
• Ability to work independently with minimal supervision and make sound technical decisions in the field.
• Strong written and verbal communication skills.
• Commitment to maintaining a safe, professional, and customer-focused work environment.
• Valid state-issued driver’s license with an acceptable driving record.
• Professional or manufacturer-specific certifications are preferred.
• Ability to work evenings, weekends, holidays, and respond to emergency service calls as required.
• Ability to work at elevated heights and climb hoist towers, ladders, and structures as needed.
• Ability to lift, carry, push, or pull tools, parts, and equipment associated with hoist service work.
• Ability to work outdoors and in varying weather and jobsite conditions.
• Willingness and ability to travel up to 50%.

Benefits

• Competitive pay and a matching 401(k) plan
• Vacation, Company Holidays, and Sick Days
• Flexible spending accounts/Health Savings Account
• Reimbursement plan for the company Bring Your Own Device (BYOD) Policy