Master Data Specialist

About the role

We are looking for a meticulous and detail-oriented Master Data Management Specialist I to join our team in Milwaukee, Wisconsin. In this long-term contract role, you will play a pivotal part in ensuring the accuracy, security, and compliance of master data processes while delivering high-quality service to both internal and external stakeholders. This position focuses on maintaining data integrity, fostering collaboration, and driving process improvements within the energy and natural resources industry.

Responsibilities

• Maintain and update Supplier, Customer, and Material Master records in adherence to company and regulatory standards.
• Monitor workflow and ticketing system queues to ensure timely resolution of tasks.
• Report suspected evidence of fraud by following established protocols and procedures.
• Provide exceptional customer service to internal and external clients, ensuring a high-quality and attentive experience.
• Foster collaborative relationships with field operations teams and suppliers to streamline communication.
• Promote continuous process improvement initiatives to enhance data management efficiency.
• Uphold the confidentiality and security of financial data and processes at all times.
• Encourage a team-oriented and positive work environment aligned with organizational culture.
• Support various ad hoc financial tasks as required to meet operational needs.
• Execute duties with a commitment to quality and excellence, ensuring compliance with regulatory guidelines.

Requirements

• Proven experience in customer service with a focus on delivering quality interactions.
• Familiarity with Master Data Management (MDM) technologies and processes.
• Strong understanding of regulatory compliance and data security protocols.
• Ability to manage inbound and outbound communications effectively.
• Experience working with ticketing systems and monitoring workflow queues.
• Demonstrated ability to foster relationships with external suppliers and field operations teams.
• Commitment to confidentiality and ethical handling of sensitive financial data.
• Proficiency in identifying areas for process improvement and implementing solutions.