Master Data Distinguished IT Advisor

About the role

The Master Data IT Advisor leads Medtronic’s global customer master data strategy, establishing the vision, governance, and roadmap that enables high-quality, scalable customer data across the enterprise.

Responsibilities

• Define and evolve the enterprise customer data strategy aligned with Medtronic business objectives and digital transformation priorities.
• Partner with business leaders to identify, prioritize, and execute strategic customer data use cases.
• Translate complex business challenges into actionable data initiatives, business capabilities, and roadmaps.
• Establish measurable business outcomes and value realization metrics including operational efficiency, automation opportunities, revenue enablement, pricing accuracy, order fulfillment improvements, and cost reduction.
• Define customer domain strategy supporting Operating Units (OUs), functional business groups and IT.
• Serve as a strategic advisor to executive stakeholders on customer data opportunities, risks, investments, and business transformation initiatives.
• Provide customer data leadership and advisory support for critical enterprise initiatives and transformation programs.
• Define enterprise customer data models, hierarchy strategies, integration patterns, and governance controls.
• Ensure consistency and interoperability across business applications, data platforms, and customer-facing processes.
• Drive alignment between business process transformation and master data strategy.
• Support pricing, contracting, customer onboarding, order management, customer service, and supply chain processes through trusted customer master data.
• Identify and mitigate customer data risks impacting operational performance and customer experience.
• Support customer master data strategy and integration activities associated with mergers and acquisitions, divestitures and business transformations.
• Champion Data Mesh and Data Product principles across the customer domain.
• Define customer data products, ownership models, operating frameworks, and success metrics.
• Influence prioritization, investment decisions, and delivery roadmaps for customer-related data products.
• Establish adoption, quality, usability, and business value metrics to measure success.
• Partner with Product Managers, Architects, Data Engineers, and Analytics teams to accelerate delivery and adoption.
• Drive enterprise alignment around customer data ownership, accountability, and value realization.
• Identify and leverage opportunities to improve customer data management processes using Artificial Intelligence (AI), Machine Learning (ML), Automation, and Generative AI.
• Evaluate emerging technologies and industry trends to continuously modernize Medtronic’s master data capabilities.
• Promote innovation and continuous improvement across the customer data ecosystem.
• Develop business cases and recommendations for future customer data investments and modernization initiatives.

Requirements

• 15+ years of experience with a bachelor’s degree or 13+ years of experience with an advanced degree.
• Strongly Preferred: Previous Medtronic experience, 15+ years of experience in Master Data Management, Data Governance, Enterprise Data Strategy, Enterprise Architecture, or related disciplines within the healthcare, medical device, life sciences, or other highly regulated industries.
• Demonstrated experience leading enterprise-scale customer master data initiatives and transformation programs.
• Deep expertise in customer master data domains including Healthcare Organizations (HCO), Healthcare Professionals (HCP), Group Purchasing Organizations (GPO), Integrated Delivery Networks (IDN), customer hierarchies, and commercial master data.
• Proven ability to define enterprise customer data strategies and translate business objectives into scalable data capabilities and solutions.
• Experience influencing senior business and technology leaders across complex global organizations.
• Proven ability to influence executive-level decisions and drive enterprise-wide data transformation initiatives without direct authority.
• Strong understanding of Medtronic customer data processes, business capabilities, operating models, and supporting technology landscape.
• Strong knowledge of data governance, data quality, metadata management, data products, and enterprise data architecture.
• Experience supporting strategic business capabilities including customer onboarding, order-to-cash, pricing, contracting, rebates, commercial operations, customer service, and supply chain processes.
• Customer engagement and Order to Cash process knowledge enabled by SAP platforms.
• Implementation of enterprise customer data transformation initiatives involving SAP MDG, Reltio, Salesforce, Customer Data Platforms (CDP), Snowflake, Databricks, and cloud-based data platforms.
• Experience defining and implementing Data Mesh, Data Product, and modern data governance operating models.
• Proven track record partnering across Commercial Operations, Customer Service, Finance, Supply Chain, Enterprise Architecture, and Data & Analytics organizations.
• Experience leveraging Artificial Intelligence, Machine Learning, and automation technologies to improve master data management, data quality, and operational efficiency.

Qualifications

• Must have unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Skills

• Master Data Management
• Data Governance
• Enterprise Data Strategy
• Enterprise Architecture
• Customer Master Data
• Healthcare Organizations (HCO)
• Healthcare Professionals (HCP)
• Group Purchasing Organizations (GPO)
• Integrated Delivery Networks (IDN)
• Data Mesh
• Data Product
• Artificial Intelligence (AI)
• Machine Learning (ML)
• Automation
• Generative AI

Benefits

Medtronic offers a comprehensive benefits package designed to support the diverse needs of our employees. This includes:

• Competitive compensation and benefits package
• Flexible work arrangements
• Employee wellness programs
• Professional development opportunities
• Community involvement and volunteer programs
• Work-life balance initiatives

Pay

Compensation for this role is commensurate with experience and qualifications.

Schedule

This role requires 4 days of in-person work per week and 20% travel to enhance collaboration and ensure successful completion of projects.