Massage Therapist - Spa (Full Time)

About the role

We are seeking an experienced massage therapist (full time) with a passion for wellness, exceptional service, and a commitment to delivering an unparalleled guest experience.

Responsibilities

• Perform spa treatment services as outlined in spa treatment protocols
• Demonstrate a high level of guest service
• Participate in all spa treatment and service training programs
• Assist guests with home care program and products
• Communicate effectively with peers, management, line and front of the house employees
• Be courteous to all guests and coworkers
• Regularly attend meetings (including): daily communication, service, weekly staff meeting, monthly department meetings
• Maintain all sanitation and HACCP documentation in accordance California & DH&R health codes
• Practice effective listening (seek to understand)
• Perform related duties as required
• Perform duties in a safe manner, routinely observing all safety procedures. Report accidents and injuries in a timely manner
• Be responsible for the cleanliness of the immediate work area as well as the general property
• Stock and restock treatment rooms with necessary supplies
• Maintain the company image and vision statement
• Make optimal use of financial resources
• Participate in ongoing training and encourage the personal development of all associates
• To provide an exceptional guest experience

Qualifications

• Must be able to speak, comprehend, read, and write English
• Must have strong customer service skills
• Must have strong written and verbal communication skills
• Must possess ability to implement and uphold high service standards
• Must have ability to interact with all associates and resort guests
• Must have ability to perform well in stressful, high-pressure situations
• Must be able to stand or walk for long periods of time

Education & Licensure

• A high school diploma is required
• Certificate of completion from recognized massage program (minimum of 500 hours)
• State of California Massage License
• Passing of MBLEX or NCBTMB test, per California Massage License Requirements
• Comprehension of SPASOFT software

Pay & Benefits

Base Pay Start Rate: $16.90/Hr.

We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well as participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement and an employee assistance program. We also offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match.