Massage Therapist, part time

About the role

The Integrative Therapy Department at Wentworth-Douglass Hospital, an affiliate of Mass General Brigham, is seeking a patient-centered, customer service-focused Licensed Massage Therapist. This is a 10-hour per week position with flexible hours.

Responsibilities

• Works as a team member to assure smooth, customer-friendly process for client/patient appointments
• Collaborates with manager and co-workers to validate therapist's work schedule at least 3 months in advance
• Collaborates with other departments/staff (e.g., Central Scheduling, Birth Center, SDS) who are involved in scheduling clients/patients for massage and/or Reiki
• Keeps manager informed of problems or concerns regarding client/patient appointments as they occur
• Demonstrates understanding of web-based scheduling program and uses this program appropriately within designated role
• Demonstrates competence in providing therapeutic massage/bodywork
• Demonstrates appropriate draping with attention to client privacy
• Demonstrates good use of body mechanics for self and for clients
• Asks clients about allergies to skin care products (oils, crèmes, lotions) and/or scents prior to using same
• Demonstrates/describes Reiki hand positions appropriate for an inpatient Reiki treatment versus Reiki done within the context of a massage
• Demonstrates/describes how massage/bodywork should be modified for clients of various ages (youth to elder) and medical conditions (cancer, pregnancy, etc.)
• Ask(s) each client about their individual needs/preferences relative to touch and pressure of touch; adjusts strokes to meet these needs
• Utilizes all equipment and supplies safely, per protocol and with consideration for safety and infection control
• Consistently uses comfort, relaxation and wellness modalities to enhance care
• Creates a relaxing, healing environment during each patient/client encounter; consistently uses gentle touch, reassurance, humor, music, nature imagery, and/or aromatherapy to enhance perception of care
• Affirms that there is a physician's order on the chart and that the patient's CURRENT condition is appropriate for receiving a massage before providing massage to a hospitalized patient
• Communicates ideas or concerns about massage equipment/supplies in a timely way to manager or designee
• Communicates to manager or designee that supplies (such as oils, lotions, crèmes, light bulbs, etc.) are getting low BEFORE current inventory is exhausted
• Develops strong relationships within the department and across the organization
• Manages all monetary transactions with sensitivity, honesty, and competence in reference to fee for service and billing procedures
• Follows hospital policies regarding NOT accepting tips/gratuity for services rendered
• Accurately collects payment (cash, checks, payroll deduction and charge cards) for massage; makes change; and provides receipts
• Sells massage gift certificates
• Participates in employee and community education
• Teach(s) joint camp, teach(s) stress reduction classes, coordinate(s) other classes for staff and community
• Teach(es) co-workers a new service modality
• Actively seeks ideas to improve massage from other LMTs, from professional meetings and literature and uses information to improve/enhance his/her massage style
• Provides patient/clients with education in self-care and general wellness using evidence-based references and resources
• Keeps up to date about other (non-massage) Integrative Therapy services & educational offerings and serves as a resource to others regarding these
• Actively engages in self-learning; seeks new ideas and ways to enhance service offerings
• Participates in Integrative Therapy marketing, promotion and development of new services
• Demonstrate(s) competency in describing and answering questions about all Integrative Therapy service offerings, including locations in which these services are provided and any associated fees, to patients, clients, community, and other employees
• Collaborates with manager and coworkers to create/update brochures and fliers, poster/bulletin board displays, gift certificates, articles for newsletters, and other publications, intranet webpage, etc.
• Networks with other staff/departments/practices to enhance Integrative Therapies visibility

Qualifications

• Minimum Required: 6 to 12 months experience providing massage (as a student or a licensed practitioner)
• Education Minimum Required: Graduated from an accredited school to provide therapeutic massage/bodywork training. Technical school or college graduate
• Licensure And/or Certifications Required: New Hampshire license LMT