Massage Therapist - House of Dior, New York

Job Purpose

Provides guests with luxury spa treatments, ensures an exceptional level of service and memorable spa experience. Represents the know-how, attention to detail and elegance of DIOR Spa.

Tasks and Responsibilities

• Provides a range of luxury spa treatments to the highest standards in accordance with the spa’s procedures and protocols.
• Provides bespoke recommendations and advice on skincare treatments and products.
• Maintains hygiene and cleanliness of treatment rooms.
• References and abides by the spa’s operating procedures.
• Greets guests and explains the process of the spa experience.
• Performs massage treatments.
• Reviews and updates guest profile forms and customizes massage treatments to address guest needs and contraindications.
• Ensures treatment rooms are kept clean and orderly.
• Cleans and sterilizes tools and equipment.
• Possesses thorough knowledge of spa menu and products in order to assist guests by providing information and recommendations on all products and services within the spa.
• Maintains confidentiality and discretion regarding client's information.
• Ensures products and supplies are used in proper amounts and adequately stocked.
• Monitors spa equipment and immediately notifies management if there is any maintenance or repair required.
• Safeguards back of house areas are well organized at all times.
• Communicates operational needs to management, as well as any occurrences involving staff or clients in the spa that require attention.
• Maintains stock levels, reports any issues to management to ensure there is sufficient stock.
• Conducts all assigned operational and administrative tasks.

Profile Skills and Competencies

• Licence preferred (NYS Massage Therapy License)
• Three (3) years’ experience working as a massage therapist in a luxury establishment or with a luxury skincare brand.
• Excellent knowledge of luxury service standards.
• Mastery of massage techniques.
• Knowledge of high-tech treatment devices is an advantage.
• Team player.
• Attention to detail.
• Confident communicator.
• Empathy.

Additional Information

The selected candidate will be offered a salary within the range of $22.00 - $25.00 per hour, plus variable incentive eligibility. The salary offered will be dependent upon the candidate’s relevant skills and experience.

Christian Dior Inc. offers comprehensive benefit plans such as medical, dental, vision, Flexible Spending Accounts, and short and long-term disability. Additional employee perks include, but are not limited to employee discount program, various paid time off, volunteer time off, holidays, mental health and wellbeing support, family friendly benefits, reproductive health care, child and elder care services, commuter benefits, 401k plans with an employer contributions matching plan, employee referral program, and more.