Massage Therapist - Coachlight Clinic

Work Schedule

• Full time Monday - Friday and every other Saturday.
• Monday: 11:00 AM - 7:00 PM
• Tuesday: 11:00 AM - 5:00 PM
• Wednesday: 9:00 AM - 5:00 PM
• Thursday: 10:00 AM - 5:00 PM
• Friday: 10:00 AM - 6:00 PM
• Saturday: 10:00 AM - 4:00 PM (every other weekend, taking one day off the following week)

Qualifications

• High School diploma or the equivalent required
• Have and maintain a current state license in massage therapy in Iowa
• Minimum one year experience providing massage services in a salon or luxury spa environment
• Proficient in all components of massage therapy, e.g., anatomy, physiology, body mechanics and various types of massage
• Excellent personal appearance and communication skills with a friendly, congenial personality
• Ability to work in a high-volume, busy service environment while maintaining composure and focus on the client
• Computer/phone/typing experience required
• Trustworthy and responsible
• Excellent telephone etiquette
• Warm, enthusiastic and hospitable personal manner
• Good organizational skills and detail orientation
• Confidence in abilities and experience in dealing with client relations
• Ability to convey a positive attitude in dealing with others, whether clients or staff members

Responsibilities

• Provide consistent professional massage treatments in accordance with spa protocols and accepted certification practices
• Be flexible with your schedule, supporting the needs of the spa
• Attend regular department meetings
• Stay current on the latest thinking pertinent to the massage treatment and become well-versed and trained in its application
• Explain products and reasons for the prescribed body treatment to clients
• Prepare massage equipment and supplies daily as directed
• Maintain supply and treatment areas as directed
• Submit supply requests to the Clinic Manager in a timely fashion to ensure proper product availability for clients
• Ensure a pleasant visit for each client and maintain effective client relations
• Be a patient, courteous listener, and treat all sensitive personal medical information on clients in strictest confidence
• Be knowledgeable and informed regarding all spa, general clinic and spa programs and services
• Maintain the cleanliness and neatness of the massage areas and spa facilities as directed
• Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures
• Report for scheduled shifts promptly and be prepared for work
• Work cooperatively and professionally with all departments
• Promote positive client relations for all clients by providing prompt, courteous and efficient service
• Maintain personal appearance and grooming standards consistent with the management’s standards
• Report any problems incurred immediately to the Clinic Manager
• Work diligently to support the Coachlight Skin Clinic & Spa hospitality and team philosophy throughout the facility
• Comply with all departmental and company policies including HIPAA
• Maintain confidentiality of all Coachlight Skin Clinic and Spa proprietary information
• Promote positive client relations for all clients by providing prompt, courteous and efficient service
• Resolve client complaints in a manner which promotes positive client relations
• Maintain accurate property information through daily use of email and other forms of communication
• Open the spa by coming in early at least once per week and help close down the spa at the end of your shift.

Benefits

• Competitive compensation
• Health & Dental Benefits
• 401(k) Matching
• Supportive, collaborative work culture
• Consistent schedule and strong client demand
• Opportunity to work alongside medical and wellness professionals
• Aesthetic industry perks
• A beautiful, modern clinic and spa setting