Massage Therapist-$16.25/Hour + Commission & Gratuities

About the role

Join the magic with Aulani, A Disney Resort and Spa! We are seeking a part-time Massage Therapist.

Responsibilities

• Provide consistent professional massage treatments in accordance with Spa protocols and accepted certification practices
• Ability to properly apply alcohol, lubricants and other substances to the guests' body
• Ability to massage body by properly kneading, rubbing and stroking the flesh to stimulate circulation, relax tight muscles and provide other beneficial effects
• Properly care for equipment and use proper amounts of products to be cost effective
• Possess complete knowledge of all services and products while educating and training guests
• Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures
• Perform prep work and properly clean and restock room as required
• Actively promote spa, treatments, services, sessions and retail as well as programs and promotions
• Handle guests' questions and concerns professionally and courteously
• Provide accurate and immediate responses to all requests by guests ensuring complete guest satisfaction
• Regularly attend/participate in and support ongoing training to continue to be knowledgeable about current spa trends
• Must be able to perform all massage treatments offered by Resort spa

Qualifications

• Licensed Massage Therapist with the State of Hawaii
• Must have enthusiasm and possess excellent guest service skills
• Excellent communication and listening skills
• Previous experience in a Spa or Hotel environment
• Previous experience with ability to handle difficult/sensitive situations with minimal/no supervision
• Ability to confidently utilize service recovery methods
• Proactive in anticipating guest needs
• Knowledgeable about Resort and surrounding area
• Must be at least 18 years of age to be considered for this role

Preferred Qualifications

• Previous Massage Therapist experience preferred
• Basic computer knowledge

Schedule Availability

Part-Time: Must be available for a minimum of 3 full days of availability, including one weekend day (Saturday or Sunday). Must be available to work up to 40 hours per week during training.

Additional Information

The pay rate for this role in Hawaii is $16.25 per hour, plus commission and gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

About Aulani, A Disney Resort & Spa

Combining the natural beauty and spirit of the Hawaiian islands with a touch of Disney magic, Aulani, a Disney Resort & Spa embraces and celebrates Hawaiian culture and storytelling. Situated on 21 acres of oceanfront property on the island of O‘ahu, the resort was uniquely designed for families to discover the culture, history and traditions of Hawai‘i against a backdrop of blue skies and beautiful views. Cast members are integral to bringing these stories of Hawai‘i to life, while upholding Disney’s renowned service and enchanting entertainment offerings.

About The Walt Disney Company

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

What You'll Get to Enjoy

When you work at Disney, you can expect a unique work environment, a career with a global leader, and a chance to make a difference. Join us and you’ll be part of a team that’s making a difference in the lives of millions around the world. You’ll have the opportunity to go above and beyond in what you do every day, whether you’re creating magical moments for a child at Disneyland Park or operating the tools that make it all possible at Disney Parks, Resorts and Services. You’ll also have the opportunity to give back to a cause you believe in through the many ways our company gives back.

Equal Opportunity Employer

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.