Massachusetts, Boston Surveillance Investigator PT

About Us

Insight Service Group (ISG) is a national investigative services firm specializing in cost containment and anti‑fraud related services. We provide comprehensive solutions that help our clients mitigate risk and enhance their operational integrity.

About the Role

ISG is seeking experienced and motivated individuals for Surveillance Investigator positions. The ideal candidate will possess a strong work ethic, be self‑motivated, and excel in problem‑solving while working as part of a team. Candidates must be able to work independently, demonstrate strong time management, and possess excellent communication skills. Flexibility in scheduling is essential, as hours may include early mornings, weekdays, weekends, and evenings.

Key Responsibilities

• Conduct thorough investigations related to suspected fraud and misconduct.
• Perform on‑site mobile surveillance, maintaining discretion and professionalism.
• Remain in the vehicle for extended periods (up to 8 hours or longer) while monitoring subjects.
• Travel up to 2 hours one way per case as needed.
• Document findings by writing detailed reports and uploading video evidence.
• Collaborate with team members and report findings to management.
• Maintain accurate records and documentation in compliance with company policies.

Qualifications

• Strong work ethic and self‑motivation.
• Excellent problem‑solving abilities.
• Ability to work independently and as part of a team.
• Strong time‑management skills.
• Excellent communication skills.
• Flexibility to work early mornings, weekdays, weekends, and evenings.
• Willingness and ability to remain in a vehicle for extended periods (8 hours or more).
• Willingness to travel up to 2 hours one way per case.