Masonry Technical Installation
NAPCO Security Technologies · Janesville, WI · 4 wk ago
Information TechnologyFull-time
Job Summary
The Masonry Technical Installation Representative at Westlake will serve as a technical subject matter expert and be responsible for responding to technical, installation, and product-related questions. This role will also develop and implement both classroom and field installation training programs for Westlake Royal Stone Solutions products.
Duties and Responsibilities
- Work safely every day and demand safety from those in contact with
- Conduct training on Westlake Royal Stone Solutions products and installation guidelines for the sales team and consumers
- Deliver product knowledge training of Westlake Royal Stone Solutions ancillary products to educate and create demand for those products
- Present Power Point training for contractors, builders, and industry professionals
- Help increase the quality of installation by performing hands-on training
- Increase the number of qualified installers by working with trade organizations and trade training schools
- Develop relationships with contractors and installation companies within the territory
- Participate in preconstruction and jobsite visits for ongoing projects
- Aid Area Sales Manager in pulling through demand for Westlake Royal Stone Solutions with job-specific support and training
- Support regional sales teams to help grow sales through product knowledge, support, and service
- Provide support to the Warranty Claims Department through site visits for information gathering
- Lead initiatives around safety, ensuring safety is part of our culture
Qualifications
- 5 years of construction experience and/or 5 years of masonry experience and/or 3 years installing manufactured stone veneer preferred
- Ability to speak Spanish is a plus
- Well versed in all aspects of installation techniques, product knowledge, building codes, and product warranties
- Time management and problem-solving skills
- Highly motivated and results-driven
- Excellent communications skills both written and verbal
- Demonstrate the ability to communicate, present, and influence credibly and effectively