Maryville Access Representative - Specialty Care

Duties

• Schedules, reschedules, and cancels patient appointments with Physician and Nurse Practitioner, receptionist and customer service representative.
• Performs check in and check out functions in clinic.
• Enters patient data into computer systems accurately and completely. Includes patient registration, medical record assignment, and visit creation.
• Communicates with patients regarding appointments, completion of insurance forms, medical releases and other documentation.
• Assures confidentiality of information regarding patients, hospital personnel and medical staff.
• Attends departmental meetings/in-services.
• Other duties as assigned.

Qualifications

• H.S. Diploma or GED or HiSET equivalent is required.
• Associate's Degree or business college certificate is preferred.
• Computer data entry, customer service, collections and medical record responsibility experience is preferred.
• Knowledge of medical terminology is preferred.