Jobs · Customer Service · Alabama

Marvin's Jasper Cashier - Full Time

On-siteCustomer ServiceFull-time

Essential Duties and Responsibilities

  • Understanding and conducting yourself according to CNRG’s Mission and Values
  • Accurately processing customer transactions in an orderly, timely, and friendly manner (credit cards, cash, checks, etc.)
  • Greeting customers as they enter and exit the store, creating a lasting impression of friendliness to the customer
  • Verifying merchandise quantities, descriptions, and prices to ensure accuracy when completing a transaction
  • Handling returns/exchanges and sales of merchandise
  • Answering incoming phone calls in a prompt, efficient, and courteous manner
  • Receiving payment on commercial accounts, receiving money from drivers on C.O.D. tickets, and aiding in credit application completion
  • Completing and filing due tickets for customers needing a later pick-up
  • Completing and filing rain checks for out-of-stock items
  • Accurately counting down all tenders, preparing deposits, and organizing the drawer for the following day
  • Utilizing the credit and check verification system according to established company policy and procedures
  • Ensuring the daily inflow and outflow of paperwork, including filing and storage, is handled in an efficient and precise manner according to established procedures which will include daily reports, currency, and other documentation as necessary
  • Directing customers to items in the store and calling other team members for customer assistance
  • Responsibility for cash and controls to protect company assets
  • Able to maintain a positive customer service attitude at all times
  • Able to effectively manage multiple tasks simultaneously
  • Able to climb up and down ladders, reach, bend, twist, kneel, lift up to 50 lbs., handle large odd shaped items, and stock items in overhead areas
  • Able to accurately count and distinguish denominations of money and maintain a high level of product knowledge
  • Flexible to work a flexible schedule including weekends, evenings, and holidays

Qualifications

  • Good oral/written communication skills in order to effectively interact with customers, vendors, and other associates in person and on the telephone
  • Customer service-oriented as well as team-oriented and have good organizational skills
  • Able to work a flexible schedule including weekends, evenings, and holidays

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