Marriott Indianapolis East - Front Desk Supervisor
Aimbridge Hospitality · Indianapolis, IN · 3 days ago
ManufacturingFull-time
Key Skills/Responsibilities
- Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free.
- Be the go-to for reservations, VIP requests, and making every guest feel like a star.
- Keep things running like clockwork by tracking logs, managing messages and packages, and handling every detail professionally and quickly.
- Stay sharp on rates, packages, and promotions to boost room revenue while keeping guests happy with great value.
- Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativity, all while keeping safety and standards front and center.
Education & Experience
- A high school diploma or equivalent required.
- College coursework in a related field helpful.
- At least 2 to 3 years of progressive experience in a hotel or related field required.
- Previous supervisory experience preferred.
- Must have a valid driver’s license.
Compliance
- Must comply with certification requirements including Food Handlers, Alcohol Awareness, CPR, and First Aid.
Benefits
- After an initial waiting period, eligible for a competitive benefits package that includes:
- Now offering Daily Pay!
- Medical, Dental, and Vision Coverage.
- Short-Term and Long-Term Disability Income.
- Term Life and AD&D Insurance.
- Paid Time Off.
- Employee Assistance Program.
- 401k Retirement Plan.
Property Information
- The hotel is conveniently located just minutes away from Lucas Oil Stadium and other exciting locales.
- Guests can enjoy a variety of popular entrees at our on-site restaurant, Skylight Bistro & Bar, featuring fresh Indiana ingredients daily for breakfast and dinner.
- Guests can rest comfortably in their guest room, enjoying a comfortable bed and a high-tech flat-screen TV with premium channels and pay-per-view movies.
- During downtime, guests can exercise in our modern fitness center and swim in our recreational indoor pool.
- We offer 26 event venues with a variety of spaces both indoor and outdoor, ideal for any occasion.