Marketing Special Events and Promotions Representative - Part Time - Maryland
Live! Casino & Hotel Maryland · Hanover, MD · 3 wk ago
Administrative$17/hrPart-time
Overview
Why We Need Your Talents: Our special event reps are responsible for attending events, campaigns, and conferences on behalf of Maryland Live! As part of the marketing team, they are an important facet of the company as they share their knowledge with clients about the range of products and services that we offer. In this great entry-level marketing and event planning position; excellent communication, interpersonal, and customer service skills are a must! An event representative is also expected to have a pleasant and outgoing personality, professional demeanor, and flexibility with regards to their time and schedule. Must be available one day during the week Monday - Thursday both days over the weekend.
Responsibilities
- Complete training on all promotional systems as directed by supervisor
- Oversee setup/breakdown for events & promotions
- Engage with guests in a friendly and professional manner
- Answer all customer inquiries
- Record customer information within the program database
- Ensure that all items given to guests have been properly redeemed and accounted for on their players accounts using gaming system
- Afford support and solutions to guests in accordance with the company's customer service policies
- Give detailed report to supervisor on strengths and opportunities that took place during the event/promotion
- Ensure all marketing programs are successful from beginning to end
Qualifications
- High School Diploma or five years equivalent in professional experience required.
- Bachelor's Degree in Marketing and/or Entertainment based field preferred
- Upbeat & Positive Attitude
Skills
- Excellent customer service
- Strong interpersonal communication
- Flexible schedule
- Event Planning
- VIP services
- Strong organizational skills
Physical Requirements
- Lifting, pushing and carrying up to 20lbs.
- Infrequent bending/kneeling
- Frequent walking, standing and sitting.
- Climbing steps
What We Offer
- Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents.
- Free Basic Life Insurance
- Free Short Term & Long-Term Disability
- Generous retirement savings options
- Paid Time Off
- Tuition Reimbursement
- On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
- Training and pathways for career growth
- Robust Rewards & Recognition Programs
- Annual Merit Based Pay Increases
- Discretionary Performance Bonuses
- Discretionary Service Bonuses
- Free parking
- Free food and discounted meals
- Live! Hotel, Food & Beverage, and Entertainment Discounts