Marketing Project Manager-Senior Associate

About the Role

The Marketing PMO team coordinates programs that advance marketing capabilities across the firm, connecting Marketing, Product, Technology, and Transformation partners. The team provides integrated planning, prioritization, governance, and leadership reporting across platform enhancements and strategic initiatives. Its focus is on managing dependencies, surfacing risks and decisions, and tracking delivery progress and business outcomes.

Responsibilities

• Lead cross-functional projects, programs, and operational priorities across multiple workstreams.
• Develop and maintain project plans, milestones, deliverables, dependencies, and status reporting.
• Coordinate and facilitate recurring meetings, project reviews, planning sessions, and stakeholder working meetings.
• Prepare meeting agendas, document key decisions, track action items, and follow through on deliverables.
• Assist with contract administration and vendor management.
• Identify risks, dependencies, and potential execution challenges and escalate as appropriate.
• Drive process improvement initiatives that enhance operational efficiency, transparency, and governance.
• Coordinate cross-functional teams to ensure timely communication of project status and proactive addressing of potential challenges.
• Balance short-term troubleshooting with long-term innovation to maximize operational efficiencies and business impact.
• Establish and maintain documentation, operating procedures, and project artifacts to support sustainable business operations.
• Establish effective working relationships with internal stakeholders, serving as the primary point of contact for project updates and risk escalations.

Requirements

• Minimum of 4+ years of experience in business operations, project management, finance, program management, or other related experience.
• Bachelor's degree (BA/BS) or equivalent practical experience in Business, Project Management, or a related field.
• Ability to navigate ambiguity, manage competing priorities, and deliver results in a dynamic environment.
• Experience managing budgets, forecasts, financial reporting, and expense oversight.
• Advanced proficiency in Microsoft Excel, PowerPoint, and project tracking tools.
• Strong analytical and problem-solving capabilities with attention to detail, to support annual planning, budgeting, and prioritization activities.
• Excellent written and verbal communication skills, capable of drafting clear project documentation and executive-level summaries.
• Strong relationship building and influencing skills to foster trust and collaboration among diverse teams.

Qualifications

• Experience developing executive communications and managing strategic initiatives.
• Background in financial management, managing multi-million-dollar operating budgets, budget administration, or business planning.
• Knowledge of project management methodologies and tools (JIRA, Confluence, etc.).

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits, and cities grow, delivering solutions to solve all their financial needs.

Benefits

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching, and more.