Marketing Production Mananager

Responsibilities

• Direct day-to-day production operations across assigned workstreams, ensuring projects progress on schedule, meet quality expectations, and support a strong client experience.
• Oversee financial performance for the workstream by managing estimates, tracking forecasts, reviewing billing activity, and driving margin performance through disciplined cost control.
• Build and coordinate global resourcing plans that provide continuous coverage across time zones and adapt to shifting project volume and business priorities.
• Lead, coach, and develop a team of Production Coordinators through hiring, onboarding, performance management, and ongoing feedback that strengthens accountability and growth.
• Partner with Customer Success and preproduction teams to align operational planning with client needs, production readiness, and scalable delivery models.
• Evaluate existing processes, tools, and systems to identify efficiency gains, reduce friction, and improve the speed and consistency of creative production.
• Monitor workload trends, anticipate capacity constraints, and create staffing or succession plans that support reliable execution over time.
• Resolve operational issues quickly and make informed decisions in ambiguous situations while balancing immediate delivery needs with broader business objectives.

Requirements

• Achelos degree or equivalent practical experience required.
• Demonstrated experience planning and managing complex marketing localization projects across a variety of creative and digital content types.
• Experience in program management or account management within a business-to-business agency environment, preferably in marketing, creative services, or localization.
• Background in localization delivery, either on the client side or with a language services provider (LSP), strongly preferred.
• Strong commercial and financial management skills, including forecasting, budgeting, and quoting experience.
• Proven track record of delivering high-quality customer service and maintaining strong client relationships.
• Ability to coordinate effectively with internal stakeholders, cross-functional teams, and freelance resources.
• Awareness of and interest in global languages, cultures, and localization best practices.
• Working knowledge of Google Workspace, Microsoft Office, media tools, CAT tools, and workflow management platforms such as Smartling and Crowdin.
• Experience with project management tools such as JIRA, Trello, Monday.com, or similar platforms.
• Proficiency with communication and collaboration tools, including Zoom and Slack.
• Strong organizational, communication, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Based on general knowledge.

Skills

• Based on general knowledge.

Benefits

• Based on general knowledge.

Pay

• Based on general knowledge.

Schedule

• Based on general knowledge.