Marketing Operations Lead

About the role

The Marketing Operations Lead will report into the Sr. Marketing Operations Lead, focusing on business operations. Key responsibilities include building critical frameworks, processes, and assets to guide and support Marketing + Creative teams as they scale their work. They will also diagnose and operationalize opportunities to improve strategic rigor, operational efficiency, and business impact.

Responsibilities

• Partner closely with Marketing leaders and other key cross-functional stakeholders to design, build, and/or optimize critical marketing frameworks, processes, tools, and assets.
• Support Marketing, Finance, and Program Management on designing and improving tools and processes that streamline budgeting, forecasting, resource planning, and project management.
• Support annual planning for Marketing, as a key element of central planning and budgeting.
• Distill complex or ambiguous information into clear, exec-ready presentations and memos.
• Serve as a critical partner and problem-solver for Marketing teams, e.g., defining new processes, assessing regional performance, developing HQ leadership updates, project tracking.
• Bandwidth permitting, support the central Marketing Ops team on Exec team special projects, e.g., developing the strategic framework and operating system for new company priorities and marketing capabilities.
• Join key in-person moments, such as in-person planning sessions.

Requirements

This role requires 10+ years of experience in global marketing operations, strategy & operations, and/or management consulting (or the equivalent). MBA is a plus. Strong analytical, structured thinking, and business acumen are essential, along with strong familiarity with marketing budgets, success metrics, and measurement frameworks. Experience partnering with Finance (FP&A, Strategic Finance) and Analytics/Data Science is required. Experience working with a global marketing organization across marketing and creative disciplines is also needed. Experience establishing systems and developing processes in a dynamically scaling environment is beneficial. Passion for cross-functional collaboration and ability to own the work in a hands-on way are crucial.

Qualifications

Experience establishing systems and developing processes in a dynamically scaling environment is beneficial. Passion for cross-functional collaboration and ability to own the work in a hands-on way are crucial.

Skills

• Strong analytical, structured thinking, and business acumen.
• Strong familiarity with marketing budgets, success metrics, and measurement frameworks.
• Experience partnering with Finance (FP&A, Strategic Finance) and Analytics/Data Science.
• Experience working with a global marketing organization across marketing and creative disciplines.
• Experience establishing systems and developing processes in a dynamically scaling environment.
• Passion for cross-functional collaboration.
• Ability to own the work in a hands-on way.

Benefits

Our commitment to inclusion and belonging includes providing a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com.

Pay

The base pay range is $156,000—$193,000 USD. The role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.