Marketing Manager- Partners and Events

This is a remote role

About the role

Happy Returns is seeking a highly organized Marketing Manager to help grow and support our partner ecosystem.

Responsibilities

• Lead partner marketing programs across announcements, product launches, enablement, case studies, collateral, events, and partner communications
• Create and maintain partner-facing materials including one-pagers, presentations, sales resources, training content, case studies, and 3PL collateral
• Manage end-to-end case study development, including interviews, drafting, approvals, and promotion
• Plan and support partner events and experiences including industry events, partner dinners, hub tours, customer visits, and retailer meetings
• Support partner and retailer conversations through presentations, enablement materials, tours, and customer-facing content that communicate the value of Happy Returns
• Build and manage partner training and enablement programs, including educational resources, scripts, and ongoing content updates
• Lead ongoing improvements to the partner website and ensure content remains accurate, relevant, and up to date
• Identify creative opportunities and channels to communicate partner updates, insights, and initiatives

Requirements

• Bachelor’s degree in Marketing, Communications, Business, or a related field
• 5+ years of non-internship marketing experience
• Comfortable presenting information and facilitating conversations with partners, retailers, and external audiences in both virtual and in-person settings
• Strong writing, editing, and communication skills
• Experience creating marketing collateral, sales enablement materials, partner-facing resources, presentations, or web content
• Ability to manage cross-functional marketing projects from planning through execution
• Familiarity with e-commerce, logistics, retail, SaaS, and/or supply chain
• Proficiency with ChatGPT, PowerPoint, Word, and Excel
• Ability to travel up to 30% of the time, including partner meetings, events, retailer visits, hub tours, and conferences

Qualifications

• Lives within driving distance of either Valencia, CA; Southaven, MS; or Shoemakersville, PA