Marketing Intern

The Lodge at Whitefish Lake · Whitefish, MT · 3 wk ago

Internship

About the role

The Marketing Intern supports marketing, communications, and promotional activities within Averill Hospitality. The intern will gain practical experience in promoting hotels, restaurants, events, and guest experiences while developing skills in digital marketing, content creation, and customer engagement. The ideal candidate is organized, enthusiastic, service-oriented, and interested in hospitality, tourism, marketing, or communications.

Responsibilities

Assist in planning and implementing marketing campaigns for hotel, restaurant, resort, or hospitality services.
Create and schedule content for social media platforms, websites, newsletters, and promotional materials.
Support the development of captions, blog posts, brochures, flyers, presentations, and other marketing copy.
Help maintain and update website content, listings, menus, offers, and promotional information.
Monitor social media engagement, online reviews, and customer feedback.
Assist with responding to guest inquiries and directing feedback to the appropriate department.
Support email marketing activities, including campaign content.
Coordinate with revenue management, sales, front-office, food and beverage, and events teams.
Assist in promoting special offers, seasonal packages, dining promotions, events, and loyalty programs.
Help organize and promote hospitality events, media visits, influencer activities, and community partnerships.
Collect marketing data and assist with preparing reports on campaign performance.
Track metrics such as reach, engagement, website traffic, inquiries, bookings, and conversions.
Ensure that marketing materials accurately reflect the brand, services, prices, and guest experience.
Perform other marketing and administrative duties as assigned.
Assist with hotel, sales, and events operations as needed.
Assist in any other and additional duties assigned.

Requirements

Physical requirements: Sitting frequent; walking, climbing stairs occasional; crouching/bending/stooping occasional; reaching occasional; grasping occasional; pushing/pulling occasional; near vision constant; far vision occasional; hearing constant; talking constant; lifting/carrying (20 lbs.) occasional; travel rare.

Qualifications

Currently pursuing or recently completed a degree, diploma, or certificate in Marketing, Hospitality, Tourism, Communications, or a related field.
Familiarity with Adobe Creative Cloud, content-management systems, email marketing platforms, or analytics tools is an advantage.

Skills

Strong written and verbal communication skills.
Interest in hospitality, travel, tourism, food and beverage, or customer experience.
Basic knowledge of social media platforms and digital marketing tools.
Creative, detail-oriented, and willing to learn.
Good organizational and time-management skills.
Ability to work independently and collaboratively.
Basic proficiency in Microsoft Office.
Professional attitude and commitment to guest satisfaction.

Schedule

This position requires regular, reliable, and punctual attendance. A Marketing Intern is expected to keep a 5-day-a-week schedule but adjust as needed according to business needs; a 6-day week may be required during peak business periods. A workweek of up to 45 hours per week can be expected; however, it can be more or less, depending on business needs. Working evenings, weekends, and holidays may be required. Holidays and PTO are in accordance with the AH Non-Exempt Employee policies as outlined in the Employee Handbook. Typically, PTO will not be permitted during June 15 - September 15 and December 15 – January 5.