Marketing Intern

About the role

The Marketing Intern supports the Marketing Team in the day-to-day execution of marketing programs, content, and communications for The Bartolotta Restaurants portfolio. This role provides hands-on experience across digital marketing, content creation, email marketing, social media, and guest loyalty, helping the intern build practical skills in a professional hospitality environment while contributing meaningfully to the team.

PRIMARY DUTIES AND RESPONSIBILITIES

• Content Creation and Social Media
• Assist in capturing and lightly editing photo and video content for use across social media platforms and digital channels.
• Support development of social media content calendars in collaboration with the Marketing Coordinators.
• Draft social media captions and copy for review and approval by the marketing team.
• Monitor social media channels and assist with community engagement as directed.
• Email Marketing
• Aid in building and sending email communications to Bartolotta Rewards members and prospect email lists.
• Support email content development, including drafting copy and coordinating assets for review.
• Help maintain email contact lists and assist with basic segmentation and list update tasks.
• Menu and Website Updates
• Process menu update requests across the portfolio of restaurants’ printed menus and websites as needed, ensuring accuracy and timely publication.
• Aid in general website content updates including event listings, hours, and promotional content.
• Conduct quality-control reviews of web pages to identify outdated or inaccurate content.
• Bartolotta Rewards Loyalty Program Support
• Support the Guest Relations Coordinator in responding to loyalty member point requests and account inquiries.
• Aid in updating guest accounts in the loyalty platform as directed.
• Help maintain accurate records of guest interactions and escalate issues to the appropriate team member when needed.
• General Marketing Support
• Support the team in preparing materials for campaigns, promotions, and dining holidays.
• Participate in team meetings and contribute ideas in a collaborative environment.
• Perform other duties as assigned to support the marketing department.
• All Other Duties as Assigned

Qualification Requirements

• Genuine interest in marketing, hospitality, or the restaurant industry.
• Strong attention to detail and commitment to accuracy.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Collaborative, team-oriented attitude with the ability to work independently when needed.
• Comfortable working in a professional office environment alongside experienced marketing practitioners.
• Demonstrated reliability, professionalism, and a positive approach to learning.

Education and/or Experience Requirements

• Currently pursuing a Bachelor's degree in Marketing or a related field. Marketing major required.
• Familiarity with social media platforms (Instagram, Facebook) and basic content creation.
• Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with photo or video editing tools a plus (Adobe Suite, Canva, CapCut, or similar).
• Experience with email marketing platforms or CRM software a plus.
• Prior customer service, retail, or hospitality experience a plus.

Physical Requirements

• Prolonged periods of sitting, using repetitive motion, typing, using hands and fingers, and hearing.
• Frequent periods of standing, walking, and talking.
• Occasional periods of lifting office materials up to 20 lbs.